Bottega Veneta Store Manager

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Drive sales achievement and clienteling targets through strategic action plans, identifying VIC and client development opportunities
• Maximize business potential by monitoring KPIs, sell-through rates, and product performance across all departments
• Monitor product trends and inventory levels, providing commercial proposals and participating in buying strategy
• Implement and maintain visual merchandising standards and luxury store environment across the entire boutique
• Lead the sales team in cross-selling and advanced selling techniques to maximize transaction value and client satisfaction
• Cultivate and manage relationships with VIP and top-tier clients through personalized service and elevated hospitality
• Develop retention plans and initiatives for high-value clientele, fostering long-lasting brand connections
• Ensure the team delivers exceptional client experience aligned with company standards and brand heritage
• Manage client feedback and concerns, addressing issues with seamless resolution to enhance satisfaction
• Recruit, onboard, and develop a high-performing, client-centric sales team in partnership with HR
• Create an inclusive, engaging work environment that values individual uniqueness and fosters team belonging
• Coach and motivate team members, providing regular feedback on business results and service delivery
• Ensure full compliance with company procedures, inventory controls, and Health & Safety requirements
• Oversee all administrative, financial, and operational procedures in coordination with Corporate stakeholders
• Review and optimize store processes to guarantee exceptional customer experience throughout the entire journey
• Maintain impeccable store appearance, displays, and employee presentation standards in line with luxury brand positioning

Qualifications

• 5–7 years of previous experience in a similar Store Manager or equivalent retail leadership role within fashion and luxury retail contexts
• Deep understanding of client development, high-end customer service, and luxury brand positioning
• Demonstrated brand ambassador mindset embodying the sophistication and heritage of luxury houses
• Strong analytical and numerical skills with proven competence in budget management and financial oversight
• Proven ability to manage, inspire, coach, and motivate retail teams to exceed performance targets
• Excellent organizational and problem-solving capabilities with strong results orientation
• Strong communication skills, engaging demeanor, positive attitude, and collaborative team-player mentality
• Fluency in English and Italian (mandatory); proficiency in additional languages considered an advantage

Skills

Experience

5–7 years of progressive experience in luxury fashion retail management, with demonstrated success in driving sales, building high-performing teams, and delivering exceptional client experiences in high-end boutique or department store environments.

Workplace

Compensation

The base compensation for this position is EUR 60,000 per annum.

Benefits

National Collective Labour Agreement (CCNL) for retail and distribution sector employees; eligibility for variable annual bonus linked to individual and company objectives; additional benefits and initiatives provided in accordance with company policies

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.