Bottega Veneta Store Manager

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Lead the store, drive the business, manage and motivate the team, create a distinctive client experience, reach sales goals, and optimize productivity.
• Support the team in achieving individual and collective sales and clienteling targets.
• Identify business opportunities and challenges, initiate improvements, and encourage cross-selling and effective selling techniques to maximize opportunities.
• Help develop store strategies with the direct manager to increase store traffic and expand the client network.
• Help the team deliver engaging, emotional client experiences and best-in-class service.
• Promote a clienteling culture focused on building strong, long-term client relationships.
• Ensure the team collects meaningful client information in the CRM tool to support campaigns, events, and one-to-one appointments.
• Work closely with the local CRM team and help recruit new clients and VICs through networking.
• Engage and motivate the team towards shared goals; coach, support, direct, and delegate to improve results.
• Remain flexible in accepting new ideas and initiatives, adapt interpersonal style to different people and situations while maintaining authenticity, and express opinions clearly and constructively.
• Delegate according to team members’ skills and responsibilities to support development, increase time on the shop floor, and assist succession planning.
• Recruit, select, and develop team members.
• Work closely with the local merchandising team, communicating and providing feedback.
• Maintain curiosity about fashion, art, and culture to deepen understanding of markets, the brand, and collections.
• Support the visual merchandising team by sharing information on slow-moving products and best sellers.
• Maintain the brand’s stability and reputation by complying with legal requirements.
• Ensure key team members work closely with local store operations.

Qualifications

• Track record of building a strong client portfolio.
• Recognized as a leader with the ability to influence others.
• Strategic and solution-oriented.
• Track record of individual performance and delivering results beyond expectations.
• Strong understanding of fashion, art, and luxury.
• Ability to manage conflicts towards constructive resolution and remain open to feedback.
• Embraces the brand and self-expression while remaining mindful of the brand’s aesthetic and vision.
• A good level of English is desirable.

Skills

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.