Bottega Veneta Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 24, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta seeks a Senior Client Advisor in Hong Kong to guide clientele through the buying journey and achieve sales targets in luxury fashion retail.
Role & Responsibilities
- Achieve sales targets in alignment with company strategy whilst employing effective selling techniques to maximize store business potential
- Cultivate and maintain long-term customer relationships through exceptional service delivery and proactive after-sales engagement
- Collect, update, and maintain customer information within CRM and Client Book systems to support personalized clienteling
- Present collections authoritatively using brand standards, guiding customers at every stage of the buying journey
- Manage stock information efficiently and execute store transfer requests with precision
- Foster team cohesion by sharing information and best practices to build harmonious working relationships
- Embody and communicate company service values and brand standards consistently
Qualifications
- Demonstrated experience in luxury fashion retail or upscale consumer goods sales
- Proven track record of achieving and exceeding sales targets
- Ability to build meaningful, long-term relationships with clientele from diverse cultural backgrounds
- Exceptional communication and interpersonal skills
- Proficiency with CRM systems and digital client management tools
- Fluency in English; proficiency in additional languages (Mandarin, Cantonese) preferred
Skills
Experience
Minimum 3–5 years of progressive sales experience, preferably within luxury fashion retail or high-end consumer goods sectors. Prior experience with international clientele and sophisticated customer service standards is essential.
Education
Secondary education or equivalent; post-secondary training in luxury retail, fashion studies, or customer service is advantageous.
Workplace
The role is situated in Hong Kong, Hong Kong.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Senior Client Relations Specialist», «Luxury Sales Consultant», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.