Bottega Veneta Senior Client Advisor
Bottega Veneta — Senior Client Advisor in Hong Kong. Luxury retail role focused on clienteling, CRM and achieving sales targets.
Overview
Bottega Veneta is an Italian luxury house renowned for its artisanal leathercraft, refined design language and discreet, high-end aesthetic. The maison is part of the Kering group and is recognized for meticulous craftsmanship, quiet luxury and a client-centric retail experience across global flagship stores.
Role & Responsibilities
- Achieve and exceed individual sales targets through expert product knowledge and advanced selling techniques.
- Cultivate and maintain long-term relationships with a global clientele using tailored clienteling and effective after‑sales service.
- Accurately capture and maintain client data in CRM and Client Book systems to support personalised service and repeat business.
- Manage stock information and execute store transfer requests in accordance with company procedures.
- Share best practices and market intelligence with peers to strengthen team performance and store results.
- Consistently represent the brand’s service values and high standards of presentation and professionalism.
Qualifications
- Proven track record as a sales professional, preferably within luxury fashion or high-end retail.
- Demonstrable ability to build and sustain profitable client relationships across international markets.
- Outstanding communication and interpersonal skills with a consultative selling approach.
- Commercially driven, with a history of meeting or surpassing sales objectives.
- Comfortable working in a fast-paced, dynamic retail environment and collaborating as a team player.
Skills
Experience
Experience as a sales advisor in luxury retail with a proven record of consistently achieving sales targets and developing a loyal client base; experience working with international customers is advantageous.
Education
High school diploma or equivalent; vocational or tertiary qualification in retail, fashion, business or a related discipline preferred.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
The maison fosters a culture anchored in artisanal excellence, discretion and refined client service. Team members are expected to combine commercial rigour with a genuine appreciation for craftsmanship, contributing to a collaborative, performance-driven in-store environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Luxury Client Advisor», «Senior Retail Client Advisor», «Client Relations Senior Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.