- Location
- Zurich Zurich Switzerland
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 21, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
The Retail Supervisor supports the Store Manager at Bottega Veneta’s Zurich Globus Store, driving sales performance, developing the team and delivering an exceptional client experience while ensuring excellence in daily operations. The role also assumes responsibility for store operations in the Store Manager’s absence.
Role & Responsibilities
- Support the Store Manager in driving sales performance and achieving targets.
- Lead by example and maximize business opportunities through effective selling.
- Monitor team performance and foster a results-driven culture.
- Deliver an exceptional client experience in line with Bottega Veneta standards.
- Build lasting client relationships and develop the Client Book and CRM.
- Coach and motivate Client Advisors, fostering a positive team environment.
- Ensure company standards, policies, and procedures are consistently followed.
- Support daily store operations, ensuring excellence in presentation and organization.
- Handle challenging situations professionally and with a solution-oriented approach.
- Maintain accurate stock information and follow inventory procedures.
- Provide regular feedback to the Store Manager.
- Take responsibility for store operations in the Store Manager’s absence.
Qualifications
- Previous supervisory experience in luxury retail or a premium service environment.
- Strong commercial mindset and sales-driven approach.
- Passion for luxury fashion and exceptional client service.
- Excellent communication, leadership, and team-building skills.
- Client-focused, proactive, and detail-oriented.
- Adaptable and comfortable in a fast-paced environment.
- Strong organizational and multitasking abilities.
- Fluent in English and German; additional languages are a plus.
- CRM and clienteling experience is preferred.
Skills
Experience
Previous supervisory experience in luxury retail or a premium service environment.
Workplace
This position is based in Zurich, Zurich, Switzerland.
Explore jobs in Zurich or in Switzerland.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Floor Supervisor», «Client Advisor Supervisor», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.