- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $27–29/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 19, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta is seeking a Retail Supervisor in Manhasset to drive client relationships, sales and KPI performance, coach the team, and support store operations as Manager on Duty. The role requires 3–5 years of relevant experience and availability for specified closing shifts, weekends, annual inventory, and the full holiday season. New York salary range: $27.00–$29.00 per hour, plus overtime eligibility.
Role & Responsibilities
- Model relationship-building with clients by demonstrating passion for Bottega Veneta, meeting and exceeding sales and KPI goals, and consistently delivering world-class customer service.
- Meet and exceed monthly sales and KPI goals through client outreach; develop new clients through appointments and consignments; inform clients about new collection deliveries, in-store events, and relevant brand initiatives.
- Use the Bottega Veneta Client Journey and selling techniques, including cross-selling, multiple selling, and upselling, to maximize transactions, improve KPIs, and close sales.
- Build and nurture client relationships, routinely updating and maintaining client profile records.
- Coach staff on applying the Client Journey, sharing successes and ways to overcome challenges on the sales floor, and regularly providing feedback to management.
- Work daily Manager on Duty shifts outside the sales-floor “up” rotation, ensuring a consistent client experience and supporting staff with tasks as applicable.
- Use training resources to educate the team on collection product knowledge, improve selling skills, and achieve business goals.
- Propose useful ideas for everyday activities during management meetings.
- Set priorities independently, manage time efficiently in the store, and complete assigned tasks.
- Perform store operations, including opening and closing, register duties, and back-office procedures such as merchandise transfers and consolidations; maintain visual standards for merchandise presentation, signage, lighting, and general maintenance as requested by management.
- Comply with company policies and procedures.
- Maintain an environment where all associates are treated fairly and with dignity and respect.
- Act as Manager on Duty to ensure appropriate staff coverage throughout the store and serve as the first point of contact for associate and client needs on the sales floor, alongside other operational duties.
Qualifications
- 3–5 years of retail sales experience or management experience in a customer-service-related field, preferably in a luxury environment.
- Ability to motivate and influence others through actions and example.
- Ability to consistently achieve and exceed sales goals and KPIs.
- Ability to build and maintain a loyal client following.
- Strong work ethic, leadership skills, high energy, and a team-oriented approach.
- Strong verbal and written communication skills.
- Polished, well-groomed appearance.
- Ability to remain mobile on the sales floor for extended periods.
- Availability to work closing shifts at least 3 times per week, at least 3 Saturdays per month, 2 Sundays per month, annual inventory, and the entire holiday season.
- Ability to climb a ladder and regularly lift packages weighing 5–8 lbs.
Skills
Experience
3–5 years of retail sales experience or management experience in a customer-service-related field, preferably in a luxury environment.
Workplace
The role is situated in Manhasset, New York, USA — conveniently close to New York.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 27 to USD 29 per hour.
Benefits
Eligible for overtime.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Supervisor», «Client Experience Supervisor», «Store Sales Supervisor», «Retail Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.