Bottega Veneta Retail Operations Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 3, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta Retail Operations Supervisor in Shanghai — oversee store operations, KPI analysis, and strategic implementation across retail locations.
Role & Responsibilities
- Analyze sales information and KPI performance to identify opportunities and recommend strategies for maximizing sales potential
- Implement company strategies, policies, and procedures across operational and administrative functions
- Compile and present performance reports including sales reports, sales targets, HR documentation, and staff-related consolidations in a timely manner
- Coordinate daily operational and administrative duties to ensure seamless store operations and dissemination of directives to retail locations
- Administer and maintain operational procedures documentation, including updating and revising standard operating procedures and operational manuals in collaboration with relevant stakeholders
- Monitor retail store operations including customer complaint resolution, goods transfers, maintenance follow-ups, and uniform and grooming guideline management
- Oversee retail promotional activities, new product launches, and visual merchandising initiatives; collect and analyze activity results and feedback
- Manage cost structures for operations and retail departments under guidance of the Retail Head and ensure vendor competitiveness in pricing and service delivery
- Participate actively in store profit and loss analysis to maintain cost efficiency within the department
- Design and implement new projects rolled out to retail locations under Retail Head direction and supervision
- Establish and enforce back-office and stockroom arrangement guidelines; conduct regular checks and follow-ups across stores
- Collaborate with the Retail Head to regularly compile, review, and maintain the Retail Operations Bible
- Execute ad hoc tasks as assigned by line manager
Qualifications
- Proven experience in retail operations management or similar supervisory role
- Strong analytical and data interpretation skills for KPI and sales performance analysis
- Demonstrated ability to compile and present comprehensive performance reports
- Excellent organizational and project management capabilities
- Knowledge of retail operations procedures, store management systems, and vendor management
- Experience managing cost efficiency and P&L analysis
- Familiarity with promotional campaign execution and visual merchandising standards
Skills
Experience
3–5 years of relevant experience in retail operations, store management, or administrative supervision within a luxury retail or multi-location retail environment
Education
Secondary education required; diploma or bachelor's degree in business administration, retail management, or related field preferred
Workplace
The successful candidate will be located in Shanghai, Shanghai, China.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Coordinator», «Retail Operations Manager», «Store Operations Specialist», «Operations Support Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.