Bottega Veneta Retail Manager, Northern Europe
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta Retail Manager, London: Lead multi-country retail operations across UK, Ireland, Netherlands & Sweden. Join Kering's luxury fashion group.
Role & Responsibilities
- Lead, motivate, and develop retail talent across the four-country network, establishing clear development plans and providing coaching to Store Managers
- Achieve and exceed regional sales and profitability targets, setting monthly store targets and analyzing performance data to identify improvement opportunities
- Consolidate best practices and implement retail category strategies to maximize business opportunities and propose targeted incentives
- Oversee staffing levels across the store network, ensuring appropriate resourcing and managing new hire integration and performance feedback
- Establish effective communication channels with Store Managers and conduct regular performance management with documented action plans
- Maintain and elevate Bottega Veneta service standards through education and coaching on client service culture excellence
- Develop client relationship-building tactics for individual stores and partner with the Client Development Manager to set and achieve CRM KPIs
- Identify and support local client acquisition initiatives, including events, strategic partnerships, and community engagement activities
- Handle escalated customer complaints and ensure consistent, excellent service delivery across all locations
- Uphold visual merchandising, stock accuracy, and operational excellence standards in accordance with global procedures
- Monitor competitor activity through Mystery Visits and develop strategic networking across the region
- Collaborate with Merchandising and Visual Merchandising teams on product forecasting to align inventory with customer demand
Qualifications
- Proven experience in retail management at a regional or area level within luxury fashion or comparable premium sectors
- Demonstrated success in leading multi-store retail networks and managing Store Manager teams
- Strong commercial acumen with proven track record of achieving sales and profitability targets
- Expertise in client relationship management and CRM strategies
- Deep understanding of visual merchandising standards and operational excellence in retail environments
- Experience with performance management, talent development, and coaching methodologies
Skills
Experience
Minimum 5–7 years of progressive retail management experience, with at least 2–3 years managing multiple stores or a regional retail network in a luxury fashion or premium lifestyle environment. Proven ability to develop and mentor retail leaders at store level.
Education
Bachelor's degree or equivalent professional qualification in business, retail management, or related discipline.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Director», «Area Retail Supervisor», «Retail Operations Manager», «Regional Sales Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.