Bottega Veneta Regional Retail Operations Manager

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Drive consistent execution of operational standards, policies, and business practices across more than 9 Bottega Veneta stores in the Southeast region.
• Ensure compliance with operational policies, procedures, and company standards in partnership with Regional Market Directors and teams across Sales Audit, Inventory Control, Finance, Visual Merchandising, Human Resources, Security, Store Planning, Facilities, Merchandising, and IT.
• Identify, recommend, and support initiatives to improve operational effectiveness, processes, and store efficiency.
• Provide operational leadership and onsite support for market events and other selling initiatives requiring operational oversight and coordination.
• Oversee regional supply ordering and inventory, including stationery, operational supplies, and retail tools, in line with budgets and approved spending levels.
• Manage distribution of retail uniforms across stores, ensuring timely allocation, receipt confirmation, and compliance with brand standards.
• Monitor uniform and branded packaging inventory, accurately forecasting seasonal orders in line with each store’s operational needs.
• Develop advanced expertise in retail systems and applications, serve as an operational resource and subject matter expert, and explore system capabilities to improve efficiency, adoption, and support for evolving business needs.
• Monitor timely cycle counts across assigned inventory categories and maintain accuracy and compliance with inventory control standards.
• Manage the regional annual physical inventory process, ensuring accurate execution, timely reconciliation, and shrink results within brand-established targets.
• Review, validate, and process store-initiated stock adjustments promptly, with appropriate documentation and adherence to inventory control procedures.
• Oversee store inventory management activities and promote compliance with company policies, operational standards, and best practices to safeguard inventory accuracy and integrity.
• Plan, coordinate, and manage operational activities for store openings, relocations, renovations, and closures, ensuring execution meets project timelines.
• Partner with Bottega Veneta and Kering cross-functional teams on store planning initiatives, milestones, operational requirements, and project delivery.
• Conduct in-person and virtual store visits to evaluate operational execution and ensure stockrooms, back-of-house areas, and storage spaces are organized and maintained to company standards.
• Build strong partnerships with Store Management, Operations teams, and corporate stakeholders to advance operational excellence, improve efficiency, and identify cost-saving opportunities.
• Deliver operational onboarding and ongoing training to newly hired Store Management on company policies, procedures, systems, and operational best practices.
• Monitor store infrastructure needs and partner with Facilities, Store Design, and Visual Merchandising teams to maintain safe, functional, brand-consistent environments.

Qualifications

• At least 3 years of progressive retail operations management experience, preferably in luxury or multi-unit retail.
• Prior multi-store management experience strongly preferred, with demonstrated success supporting diverse store locations and teams.
• Proven leadership capabilities, strong analytical thinking, sound judgment, and effective problem-solving skills.
• Exceptional communication and interpersonal skills, including the ability to engage diplomatically and effectively across organizational levels and communication channels.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining accuracy, accountability, and consistent follow-through.
• Self-motivated and proactive, with ownership beyond established responsibilities and agility to adapt to changing business needs and priorities.
• Advanced proficiency in POS and inventory management systems, as well as the Microsoft Office Suite, with the ability to use system capabilities to improve operational effectiveness.

Skills

Experience

At least 3 years of progressive retail operations management experience, preferably in luxury or multi-unit retail; prior multi-store management experience strongly preferred.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.