- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $30–32/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 12, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta seeks an Operations Supervisor for its Madison Avenue flagship in New York, reporting to the Assistant Store Director, Operations. The role oversees stock, shipping and receiving, cashier and administrative processes, boutique operations and team support; the salary range is $30–$32 per hour, with overtime eligibility.
Role & Responsibilities
- Represent Bottega Veneta as a brand ambassador, demonstrating passion for the house, meeting and exceeding sales and KPI goals, and delivering world-class customer service.
- Verify the accuracy of merchandise and supply deliveries by matching quantities shipped or received against documentation for incoming and outgoing shipments.
- Support management and sales staff with prompt, accurate stock checks and deliver requested items quickly to the sales floor.
- Maintain stockroom standards by organizing merchandise by style, color and size, or as directed by Store Management or the Operations Department.
- Conduct routine cycle counts and resolve inventory discrepancies or report them to management.
- Keep the shipping area organized and ensure outgoing merchandise is packaged and logged in accordance with policies and procedures.
- Optimize stockroom space so merchandise is accessible to employees and the store operates efficiently.
- Communicate timely updates to management and the sales team about new arrivals, replenishment and client returns.
- Maintain appropriate levels of packaging supplies in the boutique.
- Assist with training new hires on shipping and receiving policies and procedures.
- Complete tasks and projects assigned by Store Management.
- Supervise payment procedures and manage cashiers, assisting with transactions and resolving problems when necessary, where applicable.
- Manage administrative activities, including petty cash and daily or weekly bank deposits, where applicable.
- Ensure the boutique’s operational infrastructure supports efficient work; procure and manage non-merchandise supplies such as stationery, uniforms, packaging and drinks.
- Coordinate with the Facilities office to oversee maintenance and cleaning operations.
- Coordinate with the headquarters Operations Office to manage and supervise operational procedures.
- Monitor after-sales, pre-sales and product-return processes.
- Manage cases involving Bottega Veneta staff clothing allowances.
Qualifications
- 2–4 years of experience preferred in a highly complex retail stockroom; experience working with international or domestic freight companies such as FedEx or UPS is a plus.
- Ability to manage multiple tasks and challenging priorities with strong attention to detail.
- Excellent organizational skills.
- Strong verbal and written communication skills.
- Self-motivated, professional and polished team player.
- High accountability and reliability, with willingness to accept feedback.
- Basic computer skills; Excel experience preferred.
- Ability to remain mobile and stand for extended periods.
- Ability to climb a ladder and regularly lift packages weighing more than 20 lbs.
Skills
Experience
2–4 years preferred in a highly complex retail stockroom; prior experience with international or domestic freight companies is a plus.
Workplace
The successful candidate will be located in New York City, New York, USA.
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Compensation
The base compensation for this position ranges from USD 30 to USD 32 per hour.
Benefits
Overtime eligibility; opportunities to learn and grow, internal mobility, and talent development.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Supervisor», «Stockroom Supervisor», «Inventory Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.