Bottega Veneta Operations Manager
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $85,000–95,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Operations Manager at Bottega Veneta in New York – SoHo flagship store. $85K–$95K plus bonus.
Role & Responsibilities
- Work closely with the Store Director to ensure adherence to company standard operating procedures and optimize store efficiency and cost-effectiveness
- Ensure compliance with all operational policies and procedures in partnership with Retail Operations, Loss Prevention, Sales Audit, Inventory Control, Finance, Treasury, Human Resources, and Architecture/Facilities teams
- Facilitate store maintenance and repairs with external vendors and contractors, escalating to Architecture Preservation Manager or Project Manager as needed
- Execute routine inventory cycle counts, identify discrepancies, and follow standard procedures to address inventory management issues
- Verify accuracy of merchandise and supply deliveries, ensuring quantities match documentation for all incoming and outgoing shipments
- Manage operations and stock team activities to ensure efficient processes and foster cross-functional communication
- Lead succession planning and ongoing development of direct team members through coaching and monthly performance reviews
- Support retail rollout of new applications and system updates, providing training to stock and sales teams to ensure compliance
- Conduct regular audits of store equipment (CCTV, alarm, EAS) and proactively address loss prevention issues
- Oversee annual physical inventory process, ensuring shrinkage remains within brand standards while minimizing operational disruption
- Cultivate relationships with store operations leads and corporate partners to drive operational efficiency and cost savings
- Maintain appropriate store supply and in-store packaging levels, overseeing merchandise repair processes
- Support PCI compliance by monitoring POS and payment-related behaviors, escalating concerns to Store Director as needed
- Conduct daily walkthroughs to ensure brand guidelines compliance in front-of-house and back-of-house areas, addressing prior audit findings
Qualifications
- Minimum 5 years of retail operations experience
- Strong leadership and problem-solving capabilities
- Flexible and diplomatic communicator across organizational levels
- Excellent attention to detail with strong organizational and multitasking abilities
- Proficiency with POS systems and Microsoft Office suite (Excel, Word, PowerPoint)
- Polished, well-groomed professional appearance
- Ability to remain mobile on sales floor for extended periods
- Availability to work closing shifts minimum 3 times per week, minimum 3 Saturdays per month, 2 Sundays per month, annual inventory, and entire holiday season
Skills
Experience
Minimum 5 years of previous retail operational experience in a luxury or high-end retail environment, with demonstrated expertise in inventory management, loss prevention, team leadership, and multi-location coordination.
Education
High school diploma or equivalent required; some college or retail management certification preferred.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 85,000 to USD 95,000 per annum.
Benefits
Discretionary performance bonus; talent development and internal mobility opportunities within a global luxury group; inclusive workplace environment.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Manager», «Retail Operations Lead», «Store Manager Operations», «Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.