Bottega Veneta Global Client Development Specialist

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Define the global clienteling campaign calendar and manage related activities, including vendor coordination, asset and template collection, and content uploads to the clienteling app.
• Partner with CRM, Merchandising, and regional teams to develop and execute the annual plan.
• Support the development and deployment of new features in the clienteling app used by Client Advisors in stores worldwide.
• Create training materials and guidelines to drive adoption of clienteling tools and maximize their impact.
• Develop and maintain guidelines, toolkits, and training materials to help local teams deliver in-store activations and use clienteling tools effectively.
• Support the development of the events management platform and its continuous improvement.
• Support the end-to-end gifting process, from order collection through delivery, in alignment with the global gifting strategy.
• Track and analyze the performance of clienteling initiatives, including campaigns, events, and gifting programs.
• Identify opportunities to improve the relevance and effectiveness of clienteling initiatives and their impact across regions and client segments.
• Support invoice management for Client Development projects and ensure accurate budget tracking and reporting for HQ Finance and regional teams.

Qualifications

• Passion for retail and fashion, with a strong focus on delivering exceptional client experiences.
• Adaptable, flexible, and highly organized.
• Detail-oriented, with excellent communication skills and the ability to build strong relationships in an international environment.
• Proactive team player able to work collaboratively and independently.
• Fluent written and spoken English; Italian is a plus.
• Strong proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Excellent time-management skills and the ability to prioritize and meet deadlines in a fast-paced environment.

Skills

Experience

1–3 years in a similar role, preferably within the luxury industry.

Education

A degree in Management or Marketing is preferred.

Compensation

The base compensation for this position is EUR 28,000 per annum.

Benefits

Eligibility for a variable annual bonus linked to individual and company objectives, in line with current company policies; additional benefits and initiatives in accordance with company policies, alongside those provided by the applicable National Collective Labour Agreement and law.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.