Bottega Veneta CRM Specialist
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 13, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta CRM Specialist in Seoul: manage client data, develop CRM strategies, and execute global communication campaigns.
Role & Responsibilities
- Oversee local data collection processes and database management in alignment with global CRM standards
- Collaborate with global CRM and IT teams to ensure all data analysis systems and platforms function optimally
- Define reporting scope and methodologies, delivering high-quality tracking reports on routine and ad-hoc schedules
- Establish and monitor clienteling KPIs in conjunction with the Retail team and communicate findings across departments
- Execute global communication campaigns (eDM, SMS, KakaoTalk) in agreement with headquarters CRM team
- Develop and maintain local client communication plans and calendars aligned with global direction
- Monitor and measure both quantitative and qualitative performance metrics of communication campaigns
- Design, implement, and oversee customer engagement initiatives to drive loyalty and repeat business across client segments
Qualifications
- Strong analytical and data management capabilities
- Experience in CRM strategy development and execution
- Knowledge of client database management and privacy regulations
- Proficiency in campaign performance analysis and reporting
- Familiarity with multiple communication channels and marketing automation platforms
Skills
Experience
Minimum 3–5 years of experience in CRM, customer marketing, or related client-facing analytics roles, preferably within luxury retail or fashion environments.
Education
Bachelor's degree in Marketing, Business Administration, Data Science, or a related field.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Customer Relationship Management Specialist», «CRM Operations Manager», «Client Data Manager», «Clienteling Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.