Bottega Veneta Client Engagement Assistant
Bottega Veneta in Taipei City seeks a Client Engagement Assistant to manage clienteling, CRM (KA), events and vendor logistics.
Overview
Bottega Veneta is an Italian luxury house renowned for superb leather craftsmanship, discreet branding and contemporary design. The house operates globally and is part of the Kering group, offering careers that combine artisanal savoir‑faire with a modern, client‑centric retail model.
Role & Responsibilities
- Coordinate monthly client birthday gifts and personalise client gifting according to store guidelines.
- Prepare and submit weekly reports to regional/HQ teams, consolidating client and store activity data.
- Operate the Client Engagement system (KA) to extract, segment and deliver client lists on store request.
- Maintain relationships with Client Engagement vendors, process vendor invoices and manage expense claims.
- Provide on‑site event support, liaise with vendors and follow up on logistics to ensure flawless execution.
- Coordinate electronic direct mail (EDM) activity with department stores and ensure timely delivery of campaign materials.
Qualifications
- Post‑secondary diploma or bachelor’s degree in marketing, communications, hospitality or a related discipline preferred.
- Excellent attention to detail and strong organisational skills to manage multiple projects and timelines.
- Discretion and ability to handle confidential client information with professionalism.
- Strong interpersonal skills and a client‑service mindset appropriate for luxury retail environments.
Skills
Experience
Preferably 1–2 years of experience in clienteling, CRM operations or events support within luxury retail or premium hospitality; hands‑on experience with store‑level client services is highly valued.
Education
Post‑secondary diploma or bachelor’s degree in marketing, communications, hospitality or a related field preferred.
Workplace
The role is situated in Taipei City, Taipei, Taiwan. There are currently 12 open positions in Taipei City on Cerulean, with 1 added recently. Within Taipei, Cerulean currently features 97 open roles, including 4 recent additions. Across Taiwan, Cerulean lists 123 open roles — 4 of them newly added.
Culture
Bottega Veneta emphasizes craftsmanship, refined discretion and attention to detail across all functions. The workplace culture blends artisanal heritage with global retail standards, valuing collaboration, impeccable client service and creative integrity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.