Bottega Veneta Client Advisor

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Meet and exceed monthly sales goals and KPIs through strategic client outreach, new client development via appointments and consignments, and communication of collection deliveries and brand initiatives
• Apply the Bottega Veneta Client Journey and advanced selling techniques—cross-selling, multiple selling, and upselling—to maximize transaction value and close sales
• Establish and nurture enduring client relationships through routine profile updates and personalized engagement
• Maintain comprehensive product knowledge across all collections (both technical and inspirational) through designated training resources
• Contribute to store opening and closing procedures including cycle counts and maintenance of visual standards, merchandise presentation, signage, and lighting
• Assist in creating an inclusive workplace environment where all associates are treated with fairness, dignity, and respect
• Adhere to all company policies, procedures, and compliance requirements

Qualifications

• 1–2 years of previous retail sales experience in a customer-service-related field, preferably in a luxury environment
• Proven ability to consistently achieve and exceed sales goals and KPIs
• Demonstrated capacity to build and maintain a loyal client following
• Genuine passion for fashion with active engagement in industry trends and news
• Strong verbal and written communication skills
• Ability to maintain a polished, professional appearance consistently
• Willingness to work a flexible schedule, including closing shifts (minimum 3 times per week), weekend availability (minimum 3 Saturdays and 2 Sundays per month), annual inventory, and the full holiday season
• Physical capability to remain mobile on the sales floor for extended periods, climb ladders, and lift packages weighing 5–8 lbs regularly

Skills

Experience

1–2 years of retail sales experience in a customer-service context, ideally within a luxury retail environment. Demonstrated track record of achieving and exceeding sales targets, developing client loyalty, and executing consultative selling techniques.

Education

High school diploma or equivalent; retail, fashion, or customer service certification preferred but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 23 to USD 25 per hour.

Benefits

Commission eligibility and overtime compensation.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.