Bottega Veneta Client Advisor
About Bottega Veneta
Bottega Veneta is an Italian luxury house renowned for its artisanal leather goods, discreet elegance and signature intrecciato weave. The brand is part of the Kering luxury group and is known for combining craftsmanship with contemporary creativity. As an employer, it emphasizes product mastery, client service excellence and internal talent development within a global luxury network.
Bottega Veneta seeks a Client Advisor in New York (Meatpacking); $25–$27/hr plus commission. Retail role focused on clienteling and sales.
Role & Responsibilities
- Achieve and exceed monthly sales targets and KPIs through proactive client outreach, appointments and consignments; promote new collections, in‑store events and brand initiatives.
- Execute the Bottega Veneta Client Journey and advanced selling techniques (cross‑selling, multiple selling, upselling) to maximise transaction value and conversion.
- Develop, update and maintain accurate client profiles and CRM records to build a loyal client base and support personalised service.
- Sustain exceptional product knowledge (technical and inspirational) across all collections and apply that knowledge in client interactions.
- Support store operational tasks including basic opening/closing procedures, cycle counts, light maintenance and maintaining visual merchandising standards.
- Model professional behaviour and comply with company policies while contributing to an inclusive, respectful workplace.
Qualifications
- 1–2 years of retail sales experience in a customer‑facing role; prior luxury retail experience strongly preferred.
- Proven ability to consistently meet and exceed sales goals and KPI targets.
- Demonstrated success in building and maintaining a loyal client following.
- Genuine interest in fashion and awareness of industry trends and news.
- Polished personal presentation and professional grooming at all times.
- Strong verbal and written communication skills with a client‑centric attitude.
- Ability to remain mobile on the sales floor for extended periods and to perform light lifting (5–8 lbs) and ladder tasks as required.
- Availability to work closing shifts (minimum three times per week), at least three Saturdays per month, two Sundays per month, annual inventory and the entire holiday season.
Skills
Experience
1–2 years of previous retail sales experience in a customer service role; luxury retail experience preferred.
Education
High school diploma or equivalent; some college or retail/vocational coursework preferred.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 25 to USD 27 per hour.
Culture
Bottega Veneta blends Italian artisanal tradition with contemporary creativity, fostering a workplace that values craftsmanship, discretion and client service. As part of the Kering group, the brand promotes talent development, internal mobility and a commitment to diversity and inclusion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Relations Advisor», «Luxury Retail Consultant», «Client Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.