Bottega Veneta Client Advisor
Bottega Veneta seeks a Client Advisor at Saks Naples, FL — deliver luxury client service, grow clientele and exceed sales KPIs.
Overview
Bottega Veneta is an Italian luxury house renowned for exceptional craftsmanship, discreet elegance and artisanal leatherwork. The brand operates within the Kering Group, benefitting from the group's global luxury retail platform, career development programs and emphasis on creative excellence.
Role & Responsibilities
- Achieve and exceed monthly sales targets and KPI’s through proactive client outreach, appointment-setting and consignments.
- Implement the Bottega Veneta Client Journey and consultative selling techniques (cross-selling, multiple selling, upselling) to maximise transaction value and close sales.
- Develop, nurture and grow a loyal client book; routinely update and maintain accurate client profile records.
- Communicate product knowledge (technical and inspirational) to clients and stay informed of new collection deliveries, in-store events and brand initiatives.
- Support store operations and visual standards, including basic opening/closing procedures, cycle counts, merchandise presentation, signage and light maintenance tasks as requested.
- Maintain professional conduct in accordance with company policies and contribute to an inclusive workplace where colleagues are treated with dignity and respect.
Qualifications
- 1–2 years of retail sales experience in a customer-facing environment; luxury retail experience preferred.
- Demonstrated ability to consistently meet or exceed sales targets and KPI’s.
- Proven track record of building and maintaining a loyal client following.
- Excellent verbal and written communication skills with a polished, well-groomed presentation.
- Availability to work closing shifts at least 3 times per week, a minimum of 3 Saturdays per month, 2 Sundays per month, annual inventory and the full holiday season.
- Ability to be mobile on the sales floor for extended periods and to climb a ladder and regularly lift packages of 5–8 lbs.
Skills
Experience
1–2 years of previous retail sales experience in a customer service role; luxury retail experience strongly preferred.
Education
High school diploma or equivalent; vocational training or formal education in retail, fashion or a related discipline is advantageous.
Workplace
The role is situated in Naples, Florida, USA. There are currently 13 open positions in Naples on Cerulean, with 1 added recently. Within Florida, Cerulean currently features 294 open roles, including 7 recent additions. Across USA, Cerulean lists 2.264 open roles — 71 of them newly added.
Culture
Bottega Veneta combines traditional Italian craftsmanship with a modern, creative outlook and benefits from Kering’s global luxury network. The workplace culture emphasises talent development, internal mobility and a collaborative, inclusive environment that encourages professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.