Bottega Veneta Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 21, 2026
About Bottega Veneta
Bottega Veneta is an Italian luxury house renowned for its artisanal leatherwork and refined, contemporary aesthetics. The maison forms part of the Kering group, benefitting from the resources of a global luxury conglomerate while maintaining a distinct creative identity focused on craftsmanship, discretion and product-led storytelling.
Bottega Veneta seeks a Client Advisor (Chinese speaker) for its Milan Galleria Vittorio Emanuele II boutique.
Role & Responsibilities
- Achieve and exceed individual sales targets in line with company strategy, managing time and priorities to maximize performance.
- Deliver best-in-class, personalised client experiences that reflect the Bottega Veneta client journey and brand image.
- Develop and maintain long-term client relationships through proactive clienteling and regular CRM updates.
- Provide styling advice rooted in an understanding of the collections and fashion trends; propose complementary silhouettes and alternatives to expand client discovery.
- Support store operations by maintaining stock organisation, monitoring deliveries and availability, and communicating out-of-stock or product information promptly.
- Adhere to company policies, procedures and visual standards at all times.
Qualifications
- 2–3 years' sales experience, preferably within fashion or luxury retail.
- Fluency in Chinese, Italian and English required.
- Demonstrable client service orientation with a flexible approach to different client profiles.
- Excellent verbal communication and empathetic interpersonal skills.
- Proven ability to multitask, work in a fast-paced environment and build a diversified client portfolio.
- Collaborative team player with a professional retail demeanour.
Skills
Experience
Minimum 2–3 years of frontline sales experience, ideally within luxury fashion or high-end retail environments, with a track record of building client relationships and meeting sales targets.
Education
High school diploma or equivalent; vocational training or qualifications in fashion, retail or customer service is advantageous.
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Bottega Veneta promotes a product- and craft-centric culture rooted in Italian artisanal traditions, while operating within Kering's broader framework of talent development and internal mobility. The workplace values creativity, discretion and inclusive teamwork, with an emphasis on personal growth and cross-brand opportunities within the group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.