- Employment
- Contract
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 16, 2026
About Bottega Veneta
Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.
Bottega Veneta is seeking a Client Advisor for a fixed-term contract at Madrid ECI, reporting to the Store Manager. The role focuses on achieving sales targets, developing customer relationships, maintaining client and stock information, and delivering service in line with company standards.
Role & Responsibilities
- Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
- Achieve sales targets in line with company strategy.
- Use effective selling techniques to maximize store business potential.
- Support teamwork by sharing information and best practices.
- Collect and update customer information to ensure efficient use of CRM and Client Book.
- Uphold company standards and procedures.
- Keep stock information up to date and follow store-to-store transfer request procedures.
- Cultivate customer relationships.
- Deliver excellent customer service in alignment with company standards.
Qualifications
- Excellent customer service attitude and flexibility to adapt to different types of customers.
- Sales experience, preferably in fashion and luxury contexts.
- Excellent communication and empathy skills.
- Commercial results orientation.
- Team player.
- Multitasking ability and flexibility.
- Ability to work in a fast-paced, dynamic and demanding environment.
- Fluent in Spanish and English.
Skills
Experience
Sales experience, preferably in fashion and luxury contexts.
Workplace
The role is situated in Madrid, Madrid, Spain.
Culture
Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Luxury Sales Associate», «Fashion Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.