Bottega Veneta Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 14, 2026
About Bottega Veneta
Bottega Veneta is an Italian luxury house recognised for its artisanal leather goods and understated, refined design language. Rooted in Italian craft traditions with a global outlook, the brand emphasizes creativity, discretion and superior craftsmanship. Bottega Veneta operates within the Kering Group and offers a career environment centred on product excellence, client service and continual professional development in luxury retail.
Bottega Veneta in Macau is hiring a Client Advisor to drive sales, manage CRM and deliver luxury client service.
Role & Responsibilities
- Meet and exceed individual sales targets through consultative selling and expert product knowledge.
- Develop and maintain long-term relationships with a diverse, international clientele and deliver personalised after‑sales service.
- Capture, update and leverage customer data in CRM and the Client Book to drive clienteling and repeat business.
- Maintain accurate stock records and execute store transfer requests in accordance with inventory procedures.
- Share best practices and collaborate with colleagues to strengthen team performance and service standards.
- Consistently represent and uphold the house’s service values, presentation standards and brand etiquette.
Qualifications
- Proven track record as a sales professional, preferably with experience in luxury fashion or premium retail.
- Demonstrable ability to build and sustain high‑value client relationships across international markets.
- Excellent verbal communication and interpersonal skills; comfortable conducting high‑touch client interactions.
- Commercially driven with a consistent history of achieving sales objectives.
- Adaptable team player who performs well in a fast‑paced, dynamic retail environment.
Skills
Experience
Several years of frontline retail sales experience, with a preference for candidates who have worked within luxury fashion or premium retail environments and who can demonstrate consistent commercial results and clienteling expertise.
Education
Secondary education (high school diploma) or equivalent; vocational training or certifications in retail, sales or luxury brand management preferred.
Workplace
This position is based in Macau, Macau, China, within easy reach of Hong Kong.
Culture
The house cultivates a culture of refined creativity, craftsmanship and discretion, where product excellence and client relationships are paramount. As part of the Kering portfolio, the brand supports professional growth within a collaborative, standards‑driven retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Consultant», «Retail Sales Associate», «Client Relations Associate», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.