Bottega Veneta Client Advisor

Seniority
Junior
Posted
May 15, 2026

About Bottega Veneta

Bottega Veneta is an Italian luxury house renowned for its artisanal leatherwork, discreet elegance and contemporary creativity. The maison is part of the Kering Group, a global luxury goods conglomerate that nurtures brand-specific craftsmanship while providing international development and talent mobility across its maisons.

Bottega Veneta seeks a Client Advisor in Harrods, London to deliver personalised luxury client experiences and drive sales.

Role & Responsibilities

  • Advise clients on Bottega Veneta collections and translate product knowledge into tailored styling recommendations.
  • Build and sustain long-term client relationships through proactive clienteling and personalised aftercare.
  • Deliver best-in-class, emotional and memorable client experiences in line with the Bottega Veneta Client Journey.
  • Drive sales and meet or exceed KPIs through consultative selling and effective closing techniques.
  • Utilise multiple sales channels and new technologies (in-store mobile selling, phone, email) to engage clients.
  • Support colleagues and contribute positively to team objectives and daily store operations.
  • Comply with company policies, procedures and visual merchandising standards.

Qualifications

  • Proven experience in luxury or premium retail with a demonstrable record of achieving sales targets.
  • Deep appreciation for luxury craftsmanship and contemporary fashion trends; strong product knowledge.
  • Excellent interpersonal and conversational skills with a natural, client-focused approach.
  • Organised, proactive and flexible with the ability to prioritise tasks in a fast-paced department store environment.
  • Right to work in the United Kingdom and availability to work retail hours including weekends and peak periods.

Skills

Clienteling and relationship management Consultative selling and closing Styling and product presentation Multichannel selling (in-store, telephone, email, mobile) Time management and KPI-driven performance

Experience

Proven track record in luxury retail or premium department store environments, demonstrating strong client acquisition and retention, consistent sales performance and familiarity with high-end fashion client expectations. Prior experience within a high-traffic store such as Harrods or an equivalent luxury environment is highly valued.

Education

High school diploma or equivalent; vocational training or courses in luxury retail, fashion or merchandising preferred.

Workplace

The role is situated in London, England, UK.

Benefits

Talent development and internal mobility opportunities; commitment to diversity and equal opportunity.

Culture

Bottega Veneta emphasises craftsmanship, understated luxury and creative innovation within a collaborative, atelier-informed environment. As part of the Kering Group, the brand promotes professional development and internal mobility while valuing diversity and inclusion across its teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Clienteling Specialist», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Bottega Veneta

Bottega Veneta Client Advisor

London, UK

Continue to the application.