Bottega Veneta Client Advisor
Join Bottega Veneta in Johor Bahru as a Client Advisor. Contribute to a global luxury brand, part of the Kering Group, in a dynamic and inclusive environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion since 1966, is renowned for its innovative craftsmanship and commitment to individuality. As part of the esteemed Kering Group, Bottega Veneta offers a global perspective rooted in Italian culture, providing an inclusive environment with exclusive products. Kering is a leading luxury conglomerate that values talent development and diversity, fostering a stimulating workplace where employees can thrive.
Role & Responsibilities
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
- Deliver a memorable retail experience through effective client engagement, needs assessment, and exceptional after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and nurture strong, trustful relationships with clients to exceed their expectations.
- Demonstrate proactive problem-solving and continuous improvement in sales performance.
- Collect customer feedback on collections and communicate insights to the Store Manager.
- Gather information on competitor activity through various channels.
- Contribute to teamwork, adapt to different personalities, and provide and seek support from colleagues.
- Ensure the store's interior and exterior are maintained to company standards.
Qualifications
- Minimum 2 years of relevant experience in the luxury retail industry.
- Initiative, meticulousness, and attention to detail.
- Enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Proficiency in English and Chinese.
- Team player with the ability to perform in a fast-paced environment.
Skills
Experience
A minimum of 2 years in luxury retail, demonstrating a track record of achieving sales targets and building client relationships.
Workplace
This position is based in Johor Bahru, Johor, Malaysia. Cerulean lists 13 open roles in Johor Bahru. In Malaysia as a whole, Cerulean currently features 145 open positions, with 2 posted this week.
Benefits
As part of the Kering Group, employees benefit from a commitment to talent development, internal mobility, and a diverse, inclusive workplace.
Culture
Bottega Veneta, under the Kering Group, fosters a culture of creativity, individuality, and inclusivity. The company values diversity in all its forms and promotes a dynamic environment where employees can express their talents and grow professionally.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.