Bottega Veneta Client Advisor
Join Bottega Veneta in Johor Bahru as a Client Advisor. Contribute to a global luxury brand within the Kering Group, offering growth and development opportunities in a diverse and inclusive environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, the brand maintains a global outlook while offering exclusive products. As part of the esteemed Kering Group, Bottega Veneta provides a stimulating environment that fosters talent development and internal mobility.
Role & Responsibilities
- Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
- Deliver a memorable retail experience through effective initial contact, needs assessment, product presentation, and excellent after-sales service.
- Learn from the Store Manager and team to maximize business opportunities.
- Establish and nurture strong, trustful relationships with clients to exceed their expectations.
- Perform proactively with energy, actively seeking ways to improve results and solve problems.
- Collect customer feedback on collections and provide it to the Store Manager.
- Gather information on competitor activity through visits and media analysis.
- Contribute to teamwork, adapt to different personalities, and provide and seek support from colleagues.
- Ensure the store's interior and exterior are maintained to company standards.
Qualifications
- Minimum 2 years of relevant experience in the luxury retail industry.
- Possess initiative, meticulousness, and attention to detail.
- Demonstrate enthusiasm and passion for the brand and retail industry.
- Ability to work independently with minimal supervision.
- Prior experience in the luxury industry preferred but not mandatory.
- Ability to communicate in English and Chinese.
- Team player with the ability to perform in a fast-paced environment.
Skills
Experience
A minimum of 2 years of relevant experience in the luxury retail industry is required.
Workplace
This position is based in Johor Bahru, Johor, Malaysia. Cerulean lists 13 open roles in Johor Bahru. In Malaysia as a whole, Cerulean currently features 145 open positions, with 2 posted this week.
Benefits
The role offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to talent development and fostering internal mobility within a stimulating and fulfilling workplace environment.
Culture
Kering values diversity in all its forms and believes it enriches the workplace. The company promotes a culture of inclusion, encouraging employees to express their talents individually and collectively, and is committed to being an Equal Opportunity Employer.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.