Bottega Veneta Client Advisor

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Meet and exceed monthly sales goals and KPIs through client outreach, new client development via appointments and consignments, and informing clients of new collection deliveries and in-store events
• Utilize the Bottega Veneta Client Journey and advanced selling techniques including cross-selling, multiple selling, and upselling to maximize transaction value and close sales
• Establish and nurture strong client relationships while maintaining detailed and up-to-date client profile records
• Sustain comprehensive product knowledge—both technical and inspirational—across all collections by leveraging company-provided training resources
• Maintain a polished appearance and high energy level while operating on the sales floor for extended periods
• Assist management with store opening and closing procedures, cycle counts, light cleaning duties, and maintaining visual standards including merchandise presentation, signage, and lighting
• Demonstrate a receptive, learning-oriented mindset by actively seeking and implementing feedback from colleagues and management
• Comply with all company policies and procedures while fostering a workplace environment of fairness, dignity, and respect

Qualifications

• 1–2 years of previous retail sales experience in a customer service–related field, preferably in a luxury environment
• Proven ability to consistently achieve and exceed sales goals and KPIs
• Demonstrated capacity to build and maintain a loyal client following
• Genuine passion for fashion with active awareness of industry trends and news
• Strong verbal and written communication skills
• Ability to remain mobile on the sales floor for extended periods
• Ability to climb ladders and lift packages weighing 5–8 lbs. regularly
• Availability to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month, two Sundays per month, annual inventory, and the entire holiday season

Skills

Experience

1–2 years of retail sales experience in customer service, preferably within a luxury retail environment. Luxury retail sales experience is preferred. Demonstrated track record of building and maintaining client loyalty while consistently achieving sales targets.

Education

High school diploma or equivalent; additional retail training or certifications are advantageous but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 18 to USD 20 per hour.

Benefits

Commission eligibility; overtime eligibility.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.