Bottega Veneta Client Advisor
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 14, 2026
About Bottega Veneta
Bottega Veneta is an Italian luxury house celebrated for its artisanal leather craftsmanship and discreet, refined aesthetic. The maison, which operates globally and is part of the Kering group, emphasises creativity, quality and a subtle approach to luxury, offering a boutique-led retail experience grounded in Italian heritage and contemporary design.
Bottega Veneta Client Advisor in Hong Kong — luxury retail role focused on clienteling, CRM and achieving store sales targets.
Role & Responsibilities
- Achieve individual and store sales targets using consultative selling techniques to maximise revenue and conversion.
- Cultivate and maintain long‑term relationships with high‑value and international clients through personalised clienteling and after‑sales care.
- Collect, update and maintain accurate client records in CRM and the Client Book to enable tailored service and follow‑up.
- Ensure stock integrity by updating inventory records accurately and processing store transfer requests in line with procedures.
- Share information and best practices with colleagues to foster a collaborative, high‑performance team environment.
- Consistently represent and uphold the maison’s service standards and brand values in every client interaction.
Qualifications
- Proven ability to build and sustain long‑term client relationships and deliver exceptional customer service.
- Demonstrable sales aptitude with a commercial focus and consistent achievement of targets.
- Strong verbal communication and interpersonal skills, comfortable engaging an international clientele.
- Ability to operate effectively in a fast‑paced retail environment while managing multiple priorities.
- Previous experience in luxury fashion retail is preferred.
Skills
Experience
Proven retail sales track record, preferably in luxury fashion; prior experience delivering commercial results and bespoke client service. Typically candidates will have multiple seasons of luxury retail experience.
Education
High school diploma or equivalent; vocational training or diploma in fashion, retail or business is an advantage.
Workplace
This position is based in Hong Kong, Hong Kong, UK.
Culture
Bottega Veneta cultivates an environment that prizes craftsmanship, creativity and discretion. The workplace blends an artisan‑driven approach with a global, boutique retail culture that values teamwork, high service standards and an appreciation for refined design.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.