Bottega Veneta Client Advisor
About Bottega Veneta
Bottega Veneta is an Italian luxury house renowned for its artisanal leather goods, understated elegance and rigorous attention to craft. The brand operates globally within the Kering group, benefiting from the resources of a leading luxury conglomerate while retaining a distinct emphasis on creativity, quality and discreet luxury.
Bottega Veneta seeks a Client Advisor in Guadalajara Midtown — drive luxury clienteling, exceed sales KPIs and represent the brand at boutique level.
Role & Responsibilities
- Achieve and exceed monthly sales targets and KPIs through proactive client outreach, appointments and consignments.
- Execute the Bottega Veneta Client Journey and apply proven selling techniques (cross-selling, multiple selling, upselling) to maximise transaction value.
- Develop and maintain strong, long-term relationships with clients; update and manage client profile records accurately.
- Maintain comprehensive product knowledge (technical and inspirational) and leverage training resources to educate clients.
- Support basic store opening and closing procedures, assist with cycle counts and light maintenance tasks as required.
- Sustain visual merchandising and presentation standards, including signage and lighting, in alignment with brand guidelines.
- Comply with all company policies and contribute to a respectful, inclusive workplace where colleagues are treated fairly.
Qualifications
- 1–2 years of retail sales experience, preferably within a luxury or premium fashion environment.
- Proven ability to consistently meet and exceed sales goals and KPI targets.
- Demonstrated clienteling skills with a track record of building a loyal client following.
- Strong verbal and written communication skills and a polished, professional appearance.
- Capacity to work a retail schedule including frequent evening closures, multiple Saturdays and Sundays per month, annual inventory and the holiday season.
- Physical ability to remain mobile on the sales floor for extended periods and to lift small packages (5–8 lbs) regularly.
Skills
Experience
1–2 years of hands-on retail sales experience in a customer-facing role; prior luxury retail experience strongly preferred and demonstrable success against sales KPIs.
Education
High school diploma or equivalent; vocational or post-secondary study in fashion, retail or a related field is advantageous.
Workplace
This position is based in Guadalajara, Jalisco, Mexico.
Culture
The brand fosters a culture rooted in craftsmanship, discretion and client service, complemented by Kering's group-wide commitment to talent development and internal mobility. Diversity, inclusion and respectful collaboration are emphasised across boutiques and corporate teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Consultant», «Client Relations Advisor», «Personal Shopping Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.