Bottega Veneta Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Bottega Veneta
Bottega Veneta is an Italian luxury house recognised for artisanal leather goods, understated elegance and contemporary craftsmanship. The maison is part of the Kering group, a global luxury portfolio that supports brand autonomy while offering international career mobility and talent development across houses.
Bottega Veneta seeks a Client Advisor in Malpensa T1 (Gallarate, Italy) to deliver best-in-class clienteling and drive sales.
Role & Responsibilities
- Achieve individual and store sales targets in line with company strategy and KPIs.
- Build and maintain long-term client relationships through proactive clienteling and personalised service.
- Collect, update and leverage client data within the CRM to optimise follow-up and sales opportunities.
- Deliver best-in-class, emotionally engaging client experiences consistent with the Bottega Veneta Client Journey.
- Demonstrate product and trend knowledge; style clients using key silhouettes and suggest complementary items.
- Maintain visual and operational store standards; keep stock organised and monitor inventory availability.
- Communicate promptly about out-of-stock items and other merchandising issues to the store team.
- Collaborate with colleagues, share expertise, and contribute to a positive, high-performing team environment.
Qualifications
- 1–2 years of retail sales experience, preferably within fashion or luxury environments.
- Fluency in English (mandatory).
- Proven client service orientation with high emotional intelligence and empathy.
- Strong communication skills and the ability to adapt to diverse client profiles.
- Demonstrated flexibility, multitasking capability, and resilience in a fast-paced setting.
- Capacity to cultivate and expand a diversified client portfolio.
Skills
Experience
Minimum 1–2 years of sales experience, ideally in fashion or luxury retail; experience with clienteling and CRM-driven sales preferred.
Education
High school diploma or equivalent; vocational training or coursework in fashion, retail or luxury goods is a plus.
Workplace
This position is based in Gallarate, Lombardy, Italy, within easy reach of Milan.
Culture
Bottega Veneta fosters a craftsmanship-led, design-driven culture where discretion and attention to detail are prized. As part of the Kering group, the brand emphasises internal mobility, talent development and a diverse, inclusive workplace that supports professional growth across international markets.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Luxury Client Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.