Bottega Veneta Client Advisor
About Bottega Veneta
Bottega Veneta is an Italian luxury house renowned for its artisanal leatherwork, refined aesthetic and discreet luxury. The brand operates globally and is part of the Kering group, a leading international luxury conglomerate that emphasizes talent development, internal mobility and creative excellence across its maisons.
Bottega Veneta is hiring a Client Advisor in Chicago. Join Kering's luxury retail team to drive sales and cultivate client relationships.
Role & Responsibilities
- Achieve and exceed monthly sales targets and KPIs through proactive client outreach, appointments and consignments.
- Execute the Bottega Veneta Client Journey and advanced selling techniques (cross‑selling, multiple selling, upselling) to maximise transaction value and conversion.
- Build, nurture and maintain accurate client profiles and long‑term client relationships through regular follow‑up and personalised service.
- Maintain up‑to‑date product knowledge—both technical and inspirational—by actively engaging with training resources.
- Support store operations including basic opening/closing procedures, cycle counts, light cleaning and visual merchandising upkeep.
- Uphold visual standards for merchandise presentation, signage and lighting to reflect the brand aesthetic.
- Comply with company policies and foster a workplace environment founded on dignity, respect and fairness.
Qualifications
- 1–2 years of retail sales or customer‑facing experience; luxury retail experience preferred.
- Proven ability to consistently meet or exceed sales goals and KPIs.
- Demonstrable history of developing and retaining a loyal client base.
- Strong verbal and written communication skills with a polished personal presentation.
- High energy, team‑oriented attitude with leadership potential and a strong work ethic.
- Availability for regular closing shifts (minimum three times per week), at least three Saturdays per month, two Sundays per month, annual inventory and the full holiday season.
- Ability to be mobile on the sales floor for extended periods and to climb a ladder and lift packages of approximately 5–8 lbs regularly.
Skills
Experience
1–2 years of customer‑facing retail experience, ideally within a luxury fashion environment, with a track record of achieving sales targets and growing client relationships.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or hospitality is advantageous.
Workplace
This position is based in Chicago, Illinois, USA.
Culture
Bottega Veneta fosters a culture rooted in craftsmanship, creativity and understated luxury, reflecting its Italian heritage. As part of Kering, the workplace emphasises talent development, internal mobility and collaborative leadership, offering opportunities for professional growth within a global luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Retail Sales Associate», «Client Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.