Bottega Veneta Client Advisor
Bottega Veneta is hiring a Client Advisor in Chicago. Join Kering's luxury retail team to drive sales and cultivate client relationships.
Overview
Bottega Veneta is an Italian luxury house renowned for its artisanal leatherwork, refined aesthetic and discreet luxury. The brand operates globally and is part of the Kering group, a leading international luxury conglomerate that emphasizes talent development, internal mobility and creative excellence across its maisons.
Role & Responsibilities
- Achieve and exceed monthly sales targets and KPIs through proactive client outreach, appointments and consignments.
- Execute the Bottega Veneta Client Journey and advanced selling techniques (cross‑selling, multiple selling, upselling) to maximise transaction value and conversion.
- Build, nurture and maintain accurate client profiles and long‑term client relationships through regular follow‑up and personalised service.
- Maintain up‑to‑date product knowledge—both technical and inspirational—by actively engaging with training resources.
- Support store operations including basic opening/closing procedures, cycle counts, light cleaning and visual merchandising upkeep.
- Uphold visual standards for merchandise presentation, signage and lighting to reflect the brand aesthetic.
- Comply with company policies and foster a workplace environment founded on dignity, respect and fairness.
Qualifications
- 1–2 years of retail sales or customer‑facing experience; luxury retail experience preferred.
- Proven ability to consistently meet or exceed sales goals and KPIs.
- Demonstrable history of developing and retaining a loyal client base.
- Strong verbal and written communication skills with a polished personal presentation.
- High energy, team‑oriented attitude with leadership potential and a strong work ethic.
- Availability for regular closing shifts (minimum three times per week), at least three Saturdays per month, two Sundays per month, annual inventory and the full holiday season.
- Ability to be mobile on the sales floor for extended periods and to climb a ladder and lift packages of approximately 5–8 lbs regularly.
Skills
Experience
1–2 years of customer‑facing retail experience, ideally within a luxury fashion environment, with a track record of achieving sales targets and growing client relationships.
Education
High school diploma or equivalent; vocational training or coursework in retail, fashion or hospitality is advantageous.
Workplace
This position is based in Chicago, Illinois, USA. Cerulean lists 42 open roles in Chicago, including 12 posted recently. The broader Illinois area accounts for 57 active listings on Cerulean, 15 of which are new. In USA as a whole, Cerulean currently features 3.468 open positions, with 1313 posted this week.
Culture
Bottega Veneta fosters a culture rooted in craftsmanship, creativity and understated luxury, reflecting its Italian heritage. As part of Kering, the workplace emphasises talent development, internal mobility and collaborative leadership, offering opportunities for professional growth within a global luxury network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.