Bottega Veneta Client Advisor
Join Bottega Veneta in Cancun as a Client Advisor. Contribute to a luxury brand with a global reach, part of the Kering Group. Embrace a dynamic role in a stimulating environment.
Overview
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its commitment to innovative craftsmanship and inspiring individuality since its inception in 1966. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers a unique blend of Italian cultural heritage and a modern global perspective. The brand is dedicated to fostering an inclusive environment while delivering exclusive products that resonate with a sophisticated clientele.
Role & Responsibilities
- Achieve and surpass monthly sales targets and key performance indicators through proactive client engagement, including outreach and appointment setting.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques such as cross-selling and upselling to enhance transaction value and close sales.
- Cultivate and maintain robust relationships with clients, ensuring client profile records are consistently updated.
- Embrace a learning mindset by actively seeking and incorporating feedback from peers and management.
- Maintain comprehensive product knowledge across all collections through available training resources.
- Assist with basic store operations, including opening and closing procedures, visual merchandising, and general maintenance.
- Ensure compliance with all company policies and procedures.
- Foster a respectful and equitable work environment for all associates.
Qualifications
- 1-2 years of retail sales experience, preferably in a luxury environment.
- Proven ability to meet and exceed sales goals and KPIs.
- Demonstrated ability to build and maintain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership capabilities, and team-oriented mindset.
Skills
Experience
1-2 years of retail sales experience, ideally in a luxury setting.
Workplace
The role is situated in Cancun, Quintana Roo, Mexico. Within Quintana Roo, Cerulean currently features 9 open roles. Across Mexico, Cerulean lists 172 open roles — 2 of them newly added.
Benefits
Opportunity to join a global luxury group with a focus on talent development and internal mobility. A stimulating and fulfilling workplace environment that encourages leadership and personal growth.
Culture
Bottega Veneta, as part of the Kering Group, is committed to creating a diverse and inclusive workplace. The company values diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. Employees are encouraged to express their talents in a supportive environment that promotes growth and leadership.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.