Bottega Veneta Client Advisor

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Meet and exceed monthly sales goals and KPIs through client outreach, new client development via appointments and consignments, and communications regarding new collection deliveries, in-store events, and brand initiatives
• Utilize the Bottega Veneta Client Journey and advanced selling techniques including cross-selling, multiple selling, and upselling to maximize transaction value and close sales
• Establish and cultivate strong client relationships by routinely updating and maintaining comprehensive client profile records
• Maintain elevated product knowledge—both technical and inspirational—across all collections through utilization of company-provided training resources
• Assist management with store opening and closing procedures including cycle counts, light cleaning duties, and maintenance of visual standards in merchandise presentation, signage, and lighting
• Support a workplace culture grounded in fairness, dignity, and respect for all associates
• Comply with all company policies and procedures

Qualifications

• 1–2 years of previous retail sales experience in a customer service environment; luxury retail experience preferred
• Proven ability to consistently achieve and exceed sales goals and KPIs
• Demonstrated capacity to build and maintain a loyal client following
• Genuine passion for fashion with active awareness of industry trends and news
• Strong verbal and written communication skills
• Ability to remain mobile on the sales floor for extended periods
• Physical capability to climb ladders and regularly lift packages weighing 5–8 lbs.
• Availability for closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month, two Sundays per month, annual inventory, and full holiday season coverage

Skills

Experience

1–2 years of retail sales experience in a customer service-related field, preferably within a luxury environment. Demonstrated success in achieving sales targets, building client loyalty, and thriving in fast-paced retail settings.

Education

High school diploma or equivalent required.

Workplace

Compensation

The base compensation for this position ranges from USD 23 to USD 25 per hour.

Benefits

Commission and overtime eligibility.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.