Bottega Veneta Client Advisor

About Bottega Veneta

Bottega Veneta is a house defined by discretion, exceptional craftsmanship, and a modern vision of Italian luxury. Founded in Vicenza in 1966 and renowned for its signature intrecciato leatherwork, the brand offers employees the opportunity to contribute to a culture where creativity, precision, and innovation are deeply valued. As an employer, Bottega Veneta fosters an environment that respects artisanal heritage while encouraging contemporary expression across design, retail, operations, and corporate functions. Its teams are united by a commitment to quality, authenticity, and understated elegance, shaping products and experiences that reflect the house’s enduring philosophy: individuality over spectacle.

Role & Responsibilities

• Meet and exceed monthly sales goals and KPIs through strategic client outreach, appointment setting, and consignment development
• Develop and acquire new clients while maintaining engagement with existing clientele regarding collection deliveries, in-store events, and brand initiatives
• Implement the Bottega Veneta Client Journey and advanced selling techniques including cross-selling, multiple selling, and upselling to maximize transaction value
• Establish, nurture, and professionally maintain strong client relationships through meticulous profile record management and personalized service
• Maintain comprehensive product knowledge across technical specifications and inspirational narratives of all collections through structured training resources
• Assist with store opening and closing procedures including cycle counts, visual merchandising standards, merchandise presentation, and facility maintenance
• Support the maintenance of a fair, dignified, and respectful workplace environment in compliance with all company policies and procedures
• Seek constructive feedback from colleagues and management to continuously refine sales approach and professional performance

Qualifications

• 1–2 years of demonstrated retail sales experience in a customer service–focused environment, preferably within luxury retail
• Proven ability to consistently achieve and exceed sales targets and key performance indicators
• Capacity to build and sustain a loyal client following
• Genuine passion for fashion with active engagement in industry trends and developments
• Strong verbal and written communication skills
• Polished personal presentation and professional grooming standards
• Physical capability to remain mobile on the sales floor for extended periods
• Availability to work minimum three closing shifts per week, minimum three Saturdays per month, two Sundays per month, annual inventory, and the complete holiday season
• Ability to safely climb ladders and regularly lift packages weighing 5–8 pounds

Skills

Experience

1–2 years of previous retail sales experience in a customer service-related field, preferably within a luxury environment. Luxury retail sales experience is preferred.

Education

High school diploma or equivalent required. Additional fashion retail certification or luxury goods training is advantageous.

Workplace

Compensation

The base compensation for this position ranges from USD 23 to USD 25 per hour.

Benefits

Commission eligibility and overtime compensation available.

Culture

Bottega Veneta cultivates a discreet, design-led culture where exceptional craftsmanship, innovation, and refined creativity are central to everyday work. As an employer, it offers an environment that values collaboration, precision, and individuality, encouraging teams to uphold the house’s heritage while shaping modern luxury with confidence and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.