Bottega Veneta Client Advisor
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 1, 2026
About Bottega Veneta
Bottega Veneta is a luxury Italian house celebrated for artisanal leatherwork, quiet craftsmanship and a refined approach to contemporary fashion. As part of the Kering group, the maison blends a strong creative vision with global retail presence, offering employees the opportunity to work within a discreet, design-led brand that values client service, product excellence and long-term client relationships.
Bottega Veneta Client Advisor — Amsterdam. Deliver exceptional luxury client service, styling and sales in a flagship retail environment.
Role & Responsibilities
- Deliver an exceptional, emotionally resonant client experience aligned with Bottega Veneta’s Client Journey standards and brand values.
- Achieve and consistently exceed individual sales targets and contribute to store turnover through proactive selling and clienteling.
- Build and maintain long-term client relationships, proactively manage follow-ups and maximise personal appointments.
- Capture, update and leverage client data in the CRM to optimise outreach, conversion and after-sales satisfaction.
- Provide confident styling advice that reflects the brand’s creative vision and suggest complementary silhouettes and alternatives to enhance client discovery.
- Maintain organised stock, monitor deliveries and availability, and communicate inventory exceptions promptly to management.
- Adhere to company policies, visual merchandising guidelines and operational procedures to ensure a seamless luxury shopping experience.
- Manage time effectively to balance sales activity, client appointments and store operational duties.
Qualifications
- Proven commercial aptitude with a track record of meeting sales targets in a luxury retail environment.
- Strong interpersonal skills with the ability to develop and maintain high-value client relationships.
- Refined sense of style and product knowledge; ability to translate brand aesthetic into tailored styling advice.
- Organisational discipline to manage CRM data, bookings and stock-related tasks accurately.
- Professional presentation and excellent verbal communication; additional languages (Dutch, other EU languages) are advantageous.
Skills
Experience
Previous experience in luxury or premium retail is required; ideally 2+ years in a client-facing sales role with demonstrable results against individual sales KPIs and experience running personal appointments.
Education
High school diploma or equivalent; vocational qualification in fashion, retail or a related discipline is desirable.
Workplace
This position is based in Amsterdam, North Holland, Netherlands.
Culture
Bottega Veneta cultivates a culture of discreet luxury, craftsmanship and creative integrity. In-store teams operate collaboratively to deliver personalised, relationship-driven service while upholding exacting standards of presentation and client care.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bottega Veneta, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Client Relations Advisor», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.