- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 22, 2026
About Bobbi Brown
Founded in 1991 by renowned makeup artist Bobbi Brown, the brand has become a global prestige beauty house celebrated for effortless artistry, skin-focused innovation, and a philosophy that empowers individuals to look and feel like themselves. As an employer, Bobbi Brown offers a dynamic environment within The Estée Lauder Companies, where creativity, product expertise, client service, and education are highly valued. Its teams span retail, artistry, marketing, digital, product development, and corporate functions, united by a commitment to authenticity, inclusivity, and modern beauty. The brand attracts professionals who are passionate about craftsmanship, confidence, and meaningful consumer experiences.
As a Beauty Advisor for Bobbi Brown Cosmetics, you will deliver welcoming, authentic, and personalized service to customers while achieving sales and customer service objectives. Leveraging your passion for people, the company's products, and services, you will ensure each customer experiences a unique and inspiring in-store encounter tailored to their individual needs and preferences. Your exceptional interpersonal skills will also enable you to build collaborative working relationships with the broader team, maintaining the company's elevated standards of retail excellence.
Role & Responsibilities
- Deliver personalized, authentic, and inspiring customer service at point of sale
- Build and maintain relationships with customers to drive repeat business and brand loyalty
- Achieve all assigned sales and customer service targets
- Operate point of sale systems and complete transactions accurately
- Collaborate with store team members to maintain a positive, dynamic work environment
- Uphold company standards of presentation, product knowledge, and service excellence
- Work flexible retail hours, including weekends and commercial peak periods
Qualifications
- Proven experience in point of sale or customer service, preferably in cosmetics or fragrances
- Demonstrated ability to deliver inspirational, authentic, and personalized customer service
- Strong teamwork and interpersonal skills with ability to foster a positive work environment
- Flexibility to work retail hours including weekends
- Experience with point of sale systems and cash handling
- Proficiency in Microsoft Office applications
Skills
Experience
Valuable experience in point of sale or customer service, preferably within cosmetics or fragrances sectors. Demonstrated success in delivering exceptional customer experiences and achieving sales targets in retail environments.
Education
No specific educational requirements stated; secondary education or equivalent typically expected for retail positions.
Workplace
This position is based in Madrid, Madrid, Spain.
Culture
Bobbi Brown fosters an inclusive, artistry-led culture rooted in confidence, authenticity, and the belief that beauty should enhance individuality. As an employer, the brand values education, collaboration, and entrepreneurial energy, empowering teams to deliver approachable luxury and meaningful customer experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bobbi Brown, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Artist», «Cosmetics Advisor», «Sales Advisor», «Beauty Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.