Blancpain Sales Advisor

About Blancpain

Founded in 1735 in Villeret, Blancpain stands among the most revered names in Swiss haute horlogerie, celebrated for its uninterrupted devotion to mechanical watchmaking, exceptional complications and refined craftsmanship. As an employer, the Maison offers a culture where heritage and innovation meet: artisans, engineers, designers and commercial talents contribute to creations that honour centuries of savoir-faire while advancing contemporary watchmaking. From iconic collections such as the Fifty Fathoms to the most intricate grand complications, Blancpain fosters precision, patience and excellence, providing professionals with the opportunity to grow within a prestigious environment shaped by authenticity, mastery and a profound respect for time.

Role & Responsibilities

• Welcome, advise and guide clients through Blancpain’s universe, history and collections.
• Develop sales in the boutique, remotely and through specific initiatives.
• Identify clients’ needs and recommend tailored solutions through a personalised advisory approach.
• Develop and retain local and international clientele by building lasting relationships of trust.
• Follow up with clients before, during and after the sale.
• Manage after-sales service requests and follow up on them.
• Help update and enrich the client database.
• Contribute to CRM initiatives, mailings and client-retention operations.
• Represent Blancpain’s values, heritage and savoir-faire.
• Master the collections and technical characteristics of the timepieces presented.
• Share watchmaking culture and the brand’s history with clients.
• Contribute to Blancpain’s profile among Haute Horlogerie enthusiasts, collectors and aficionados.
• Help implement and maintain merchandising and window displays.
• Set, inspect and wind displayed watches.
• Carry out boutique opening and closing procedures.
• Receive and inspect products.
• Participate in inventories and track pieces.
• Maintain the presentation quality of sales areas and uphold Maison standards.
• Process transactions in accordance with current procedures.
• Manage administrative files related to commercial activity.
• Help ensure the proper execution of security and internal-control procedures.
• Contribute to the smooth day-to-day operation of the boutique.

Qualifications

• Confirmed experience selling luxury products, ideally in watchmaking or jewellery.
• Excellent presentation, a strong service mindset and a pronounced customer focus.
• Ability to develop and retain demanding international clientele.
• Strong interest in Haute Horlogerie and technical products.
• Excellent command of English; additional language skills are highly valued.

Skills

Experience

Confirmed experience in luxury product sales, ideally in watchmaking or jewellery.

Culture

Blancpain fosters a workplace culture rooted in centuries-old Swiss watchmaking expertise, where precision, patience, and respect for craftsmanship guide every detail. As an employer, the Maison values technical mastery, innovation within tradition, and close collaboration among artisans, engineers, and commercial teams in an environment defined by discretion and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.