Blancpain Deputy Store Manager

About Blancpain

Founded in 1735 in Villeret, Blancpain stands among the most revered names in Swiss haute horlogerie, celebrated for its uninterrupted devotion to mechanical watchmaking, exceptional complications and refined craftsmanship. As an employer, the Maison offers a culture where heritage and innovation meet: artisans, engineers, designers and commercial talents contribute to creations that honour centuries of savoir-faire while advancing contemporary watchmaking. From iconic collections such as the Fifty Fathoms to the most intricate grand complications, Blancpain fosters precision, patience and excellence, providing professionals with the opportunity to grow within a prestigious environment shaped by authenticity, mastery and a profound respect for time.

Role & Responsibilities

• Drive sales and contribute to achieving commercial targets.
• Apply the commercial policy and decide on any discounts in accordance with the Store Manager’s instructions.
• Manage after-sales service, including client follow-up, complaints and correspondence checks.
• Manage sales outside the store and all product withdrawals.
• Represent the Store Manager and act as their spokesperson in their absence.
• Regularly report on commercial and management activity to the Store Manager.
• Lead, supervise and motivate the sales team daily.
• Contribute to the development of the team’s skills.
• Ensure compliance with internal rules and safety instructions.
• Maintain management continuity in the Store Manager’s absence.
• Report to the Store Manager.
• Ensure the store is kept in excellent condition, including cleanliness, organization, general upkeep and the quality of interior and exterior displays.
• Maintain an environment that meets luxury standards.
• Contribute to product presentation and promotion of the brands’ image.
• Manage the cash float and payment transactions, including cash, bank cards, foreign currencies and transfers.
• Oversee fund transfers and bank deposits.
• Manage the store’s administrative operations and accounting follow-up.
• Monitor and check, in coordination with delegated team members, tax-free transactions, product orders, goods receipt, loaned items and their register, and the logbook.
• Delegate selected tasks to the team and ensure they are carried out properly.

Qualifications

• 3–7 years of experience selling luxury products.
• A successful first experience leading a team or serving as a team reference.
• Experience in watchmaking, jewelry or a premium environment with demanding service standards.
• Department-store experience, such as at Galeries Lafayette, Printemps or Harrods, is a strong advantage.
• Comfort working toward ambitious sales targets and serving an international clientele.
• Fluent English is essential; any other language is an advantage.

Experience

3–7 years of experience selling luxury products; prior experience leading a team or serving as a team reference.

Culture

Blancpain fosters a workplace culture rooted in centuries-old Swiss watchmaking expertise, where precision, patience, and respect for craftsmanship guide every detail. As an employer, the Maison values technical mastery, innovation within tradition, and close collaboration among artisans, engineers, and commercial teams in an environment defined by discretion and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.