Blancpain Client Advisor
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 21, 2026
About Blancpain
Founded in 1735 in Villeret, Blancpain stands among the most revered names in Swiss haute horlogerie, celebrated for its uninterrupted devotion to mechanical watchmaking, exceptional complications and refined craftsmanship. As an employer, the Maison offers a culture where heritage and innovation meet: artisans, engineers, designers and commercial talents contribute to creations that honour centuries of savoir-faire while advancing contemporary watchmaking. From iconic collections such as the Fifty Fathoms to the most intricate grand complications, Blancpain fosters precision, patience and excellence, providing professionals with the opportunity to grow within a prestigious environment shaped by authenticity, mastery and a profound respect for time.
Blancpain seeks Client Advisor for new Sydney boutique opening November 2026. Luxury retail role combining heritage watchmaking expertise with exceptional client service.
Role & Responsibilities
- Deliver exceptional client service using the Blancpain sales ceremony and brand protocols
- Build and maintain strong client and VIP relationships to drive retention and repeat business
- Support the boutique team in achieving sales targets and performance objectives
- Develop and maintain an accurate client database with comprehensive CRM records
- Maintain superior brand and product knowledge across all Blancpain collections
- Complete daily stock counts, stock processing, and inventory management with precision
- Uphold boutique presentation, housekeeping, and visual merchandising standards
- Organise and manage back-up stock, packaging, and boutique materials efficiently
- Attend training sessions and continuously develop expertise in watchmaking heritage and technical specifications
- Contribute to a collaborative, high-performing boutique team environment
Qualifications
- Minimum 2 years' retail experience, preferably within the luxury sector
- Proven customer service and client relationship management skills
- Genuine passion for luxury craftsmanship and exceptional service delivery
- Excellent organisational skills with strong attention to detail
- Excellent written and verbal communication abilities
- Good computer literacy and CRM system experience
- Impeccable grooming and professional presentation
- An eye for visual merchandising and boutique design
- Luxury watch industry knowledge and experience highly regarded
Skills
Experience
Minimum 2 years of retail experience, ideally within the luxury sector. Demonstrated track record in customer service excellence and client relationship management. Experience in high-end retail environments or watch industry knowledge will be advantageous.
Education
No specific educational qualifications stated; however, strong literacy and numeracy skills are implicit.
Workplace
This position is based in Sydney, New South Wales, Australia.
Culture
Blancpain fosters a workplace culture rooted in centuries-old Swiss watchmaking expertise, where precision, patience, and respect for craftsmanship guide every detail. As an employer, the Maison values technical mastery, innovation within tradition, and close collaboration among artisans, engineers, and commercial teams in an environment defined by discretion and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Blancpain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Retail Consultant», «Watch Specialist Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.