Berluti Store Manager

About Berluti

Founded in Paris in 1895 by Alessandro Berluti, Berluti is a storied maison renowned for bespoke shoemaking, exceptional leather goods, and a distinctive art of patina. As an employer, the House offers a rare environment where heritage craftsmanship meets contemporary masculine elegance, encouraging artisans, retail talents, designers, and corporate teams to uphold exacting standards while contributing to creative evolution. Part of LVMH, Berluti combines the intimacy of a specialist luxury atelier with the opportunities of a global group, valuing savoir-faire, client excellence, cultural curiosity, and long-term career development in service of objects made with soul, precision, and character.

Role & Responsibilities

• Report to the Retail Director and manage daily operations of the Berluti store to achieve assigned business targets
• Develop and execute the store business plan, including marketing and promotional strategies to drive foot traffic and expand the customer base with emphasis on local market engagement
• Maintain comprehensive knowledge of local market conditions, competitive landscape, and luxury retail trends; provide market feedback to the Retail Manager
• Ensure adherence to the highest customer service standards and selling protocols
• Motivate and train the sales team to meet assigned sales and productivity objectives; provide recognition to top performers
• Demonstrate active sales leadership presence on the selling floor
• Proactively manage the clientelling function within the store
• Maintain current knowledge of Maison Berluti's heritage, products, and company news; ensure all associates are knowledgeable in brand offerings
• Oversee staff training programs covering sales techniques, customer service, policies, procedures, and product knowledge
• Supervise recruitment, evaluation, and development of the store team with attention to succession planning
• Implement all human resources policies and procedures; address staff issues appropriately
• Provide monthly quantitative and qualitative business reports to the Retail Manager
• Determine staffing requirements and create schedules to optimize coverage and match customer traffic patterns
• Manage the store's P&L with particular focus on controllable expenses, sales targets, and operating profit
• Achieve all assigned KPI objectives
• Ensure Berluti standards are maintained across merchandising, customer service, and back office operations including inventory and administration

Qualifications

• University degree or equivalent qualification
• Minimum 8 years of store management experience in the luxury fashion industry

Skills

Experience

Minimum 8 years of store management experience in the luxury fashion retail sector, with demonstrated success in driving sales performance, managing retail teams, and achieving business objectives in a fast-paced luxury environment.

Education

University degree or equivalent qualification required.

Workplace

Culture

Berluti fosters a workplace culture rooted in exceptional craftsmanship, Parisian elegance, and a deep respect for artisanal know-how, where employees contribute to a house renowned for bespoke shoes, patinas, and refined menswear. As an employer, Berluti values precision, creativity, and client-centric excellence, offering an environment where tradition and innovation meet in the pursuit of timeless luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.