Berluti Retail Supervisor
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 27, 2026
About Berluti
Berluti is a prestigious Parisian luxury menswear maison founded in 1895 and part of the LVMH group. The house is renowned for its exceptional craftsmanship in bespoke and ready-to-wear footwear, leather goods, and accessories, with a legacy spanning four generations of the Berluti family. Operating across more than 70 directly-owned boutiques in over 25 countries, Berluti exemplifies the art of detail and the pursuit of sartorial excellence rooted in Parisian elegance.
Berluti Retail Supervisor position in Paris combining sales management, team leadership, and operational excellence within luxury menswear retail.
Role & Responsibilities
- Assist the Store Manager in supervising and developing boutique activity and performance, cultivating comprehensive strategic knowledge and fostering relationships with all stakeholders
- Monitor weekly and monthly sales KPIs for the store and staff, as well as CRM performance indicators
- Maximize the potential of all product categories available in the boutique by leveraging visual merchandising, training, CRM, events, and cross-category synergies
- Partner with EMEA head office teams and the Store Manager to identify key opportunities and best practices for the boutique
- Champion customer loyalty initiatives to ensure both quantitative and qualitative sales objectives
- Guarantee excellence in customer service by applying the Berluti Conversation methodology as a consistent guiding principle
- Develop expert product knowledge and maintain awareness of industry trends and market dynamics
- Communicate and embody the strategic vision, objectives, projects, and initiatives, ensuring the team consistently reflects the maison's values and behaviors
- Lead the sales team through mastery of the Berluti Conversation methodology and share best practices
- In partnership with the Store Manager, create a favorable, positive, and inclusive work environment, empower the team, and encourage innovative solutions
- Collaborate with the Store Manager to ensure team development and training both individually and collectively
- Participate in the integration, monitoring, and training of new team members in Berluti Academy standards
- Support the Store Manager in monitoring individual and collective team performance
- Ensure operational procedures are communicated, understood, and implemented across transactions, inventories, and transfers
- Organize and contribute to inventory management and ensure visual merchandising standards are maintained
- Ensure synergy and cooperation between sales teams and back-office functions
- Maintain boutique image and product care in compliance with maison directives and secure team commitment to these standards
Qualifications
- Minimum 5 years of experience in sales within the fashion and luxury goods sector
- Demonstrated expertise in luxury retail operations and client relationship management
- Mastery of retail and CRM systems, with strong analytical capabilities
- Fluency in the luxury retail environment and understanding of product-driven sales strategies
Skills
Experience
Minimum 5 years of in-depth experience in sales within the fashion and luxury goods sector, with a proven track record in retail supervision or equivalent leadership capacity. Demonstrated success in managing sales teams, driving commercial performance, and delivering exceptional customer experiences in a luxury environment.
Education
Secondary education or equivalent; advanced qualifications in retail management, business administration, or luxury goods commerce are advantageous but not required.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Berluti cultivates an environment of craftsmanship and excellence where attention to detail is paramount. The maison values ambassadors who embody its heritage and strategic vision, fostering a collaborative, inclusive workplace that encourages innovation and personal development. The culture emphasizes mentorship, technical mastery, and a service-oriented mindset rooted in the house's four-generation legacy of Parisian elegance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Berluti, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Supervisor», «Sales Supervisor», «Boutique Operations Manager», «Retail Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.