Berluti CRM & Client Experience Intern

Closed The candidacy window for this position at Berluti has closed.

While this position is no longer receiving submissions as of April 17, 2026, we invite you to explore further opportunities at Berluti or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
ParisÎle-de-FranceFrance
Posted
Mar 22, 2026

About Berluti

Berluti is the Maison masculine within the LVMH portfolio, renowned for its artisanal shoemaking, leatherwork and signature patina. The brand combines traditional savoir‑faire with contemporary prêt‑à‑porter and leather collections distributed through a selective global network of boutiques. As part of LVMH, Berluti operates within a luxury group that emphasizes craft, excellence and international retail presence.

Berluti — CRM & Client Experience Intern in Paris (6‑month internship, starts mid‑July 2026) supporting newsletters, A/B testing and client events.

Role & Responsibilities

  • Support the two CRM & Client Experience Project Managers in the conception, planning and execution of one‑to‑many campaigns (newsletters).
  • Contribute to the contact plan strategy and coordinate cross‑functional stakeholders from creative to delivery, liaising with markets and external agencies.
  • Set up and analyse A/B tests to optimise content performance and customer engagement; conduct competitive monitoring to inform campaign ideas.
  • Produce campaign and test performance analyses and recommendations to improve open/CTR and conversion metrics.
  • Coordinate the client events schedule with markets, participate in event operations (supplier selection, invitations, logistics) and track event KPIs (attendance, revenue, qualitative feedback).
  • Manage client gifts from production through distribution across markets, ensuring timely delivery and quality control.
  • Prepare regular reports and support documentation for internal stakeholders; maintain close collaboration with communication, VM, IS&T teams and external partners.

Qualifications

  • Currently enrolled in or recently graduated from a Bac+4/5 (Master’s) in business school or equivalent university programme.
  • Fluent English (Anglais courant).
  • Excellent command of Microsoft Office, with advanced Excel and PowerPoint skills.
  • Familiarity with CRM platforms; knowledge of Salesforce and Dartagnan is a plus.
  • Analytical rigour, strong attention to detail and a methodical approach to reporting.
  • Creative mindset with the ability to propose campaign ideas and test hypotheses.
  • Effective communicator with strong interpersonal skills and a client‑oriented attitude.

Skills

Microsoft Office Excel Powerpoint Salesforce Dartagnan A/B testing

Experience

Entry‑level: suitable for candidates with little or no professional experience beyond prior internships. Prior exposure to CRM, marketing campaigns or client events through internships or academic projects is advantageous.

Education

Bac+4/5 (Master’s level) in business school or equivalent university degree.

Workplace

The role is situated in Paris, Île-de-France, France.

Benefits

Specific support measures for employees with RQTH (disability recognition); Berluti certified Happy Trainees 2026.

Culture

Berluti places a premium on artisanal craftsmanship, meticulous detail and understated elegance, operating within the LVMH ecosystem that values creative excellence and global retail refinement. The Maison fosters a collaborative, project‑driven environment where interdisciplinary teamwork across markets, creative and technical teams is central.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Berluti, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Communications Intern», «CRM Campaigns Intern», «Customer Experience Intern», «Marketing & Events Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.