Berluti Communications Intern — CRM & Client Experience

About Berluti

Founded in Paris in 1895 by Alessandro Berluti, Berluti is a storied maison renowned for bespoke shoemaking, exceptional leather goods, and a distinctive art of patina. As an employer, the House offers a rare environment where heritage craftsmanship meets contemporary masculine elegance, encouraging artisans, retail talents, designers, and corporate teams to uphold exacting standards while contributing to creative evolution. Part of LVMH, Berluti combines the intimacy of a specialist luxury atelier with the opportunities of a global group, valuing savoir-faire, client excellence, cultural curiosity, and long-term career development in service of objects made with soul, precision, and character.

Role & Responsibilities

• Contribute to the development and strategy of contact plan architecture, driving customer engagement through one-to-many campaigns and newsletters
• Coordinate cross-functional campaign execution from conception through delivery, collaborating closely with internal markets and external partners
• Optimize campaign content performance through A/B testing and competitive intelligence gathering to inform future campaign iterations
• Analyze campaign results and performance metrics to evaluate effectiveness and identify improvement opportunities
• Coordinate and maintain client event scheduling calendars with regional markets
• Oversee client event execution across the global retail network, including vendor selection and guest invitation management
• Conduct analysis and reporting on client events, including attendance rates, revenue generation, and qualitative feedback
• Manage client gift tracking from production through distribution across markets, ensuring adherence to timelines
• Develop and maintain relationships with internal stakeholders (markets, communications, visual merchandising, IT) and external partners (vendors and agencies)

Qualifications

• Bachelor's degree in commerce, business, or equivalent university-level qualification (Bac+4/5 minimum)
• Fluent English
• Advanced proficiency with Microsoft Office suite, particularly Excel and PowerPoint
• Knowledge of Salesforce and Dartagnan platforms (preferred)
• Strong analytical mindset and attention to detail
• Creative thinking and initiative-taking
• Excellent communication skills and interpersonal aptitude

Skills

Experience

Entry-level or beginner-level experience; recent graduates and those new to the luxury marketing sector are encouraged to apply.

Education

Bachelor's degree in commerce, business administration, or equivalent university-level qualification (Bac+4/5 or higher).

Workplace

Benefits

Berluti is certified Happy Trainees for 2026, demonstrating commitment to trainee welfare and professional development. Specific accommodations and support are available for employees with recognized disabilities (RQTH status).

Culture

Berluti fosters a workplace culture rooted in exceptional craftsmanship, Parisian elegance, and a deep respect for artisanal know-how, where employees contribute to a house renowned for bespoke shoes, patinas, and refined menswear. As an employer, Berluti values precision, creativity, and client-centric excellence, offering an environment where tradition and innovation meet in the pursuit of timeless luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.