Berluti Client Development & Events Intern (EMEA)
- Location
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 5, 2026
About Berluti
Berluti is a Parisian Maison specialising in men's artisanal shoes, leather goods and ready-to-wear, recognised for its patina craft and exacting attention to detail. The brand is part of the LVMH group and combines traditional shoemaking savoir-faire with a contemporary lifestyle offer across a global retail network.
Berluti — Client Development & Events Intern (EMEA) in Paris. 6‑month onsite internship starting July 2026.
Role & Responsibilities
- Support CRM analyses and update monthly customer performance indicators for each boutique in the EMEA zone.
- Contribute to the creation and deployment of boutique-level CRM action plans.
- Serve as the operational contact for European boutiques regarding CRM tools, centralising requests and requirements.
- Assist with implementation and rollout of digital tools and retail projects in boutiques.
- Coordinate and operationally support customer events across the regional retail network.
- Supervise newsletter distributions in close collaboration with the central CRM team.
- Perform monthly qualitative and quantitative customer experience analyses (Voices, mystery shopping).
- Collaborate with internal stakeholders including regional managers, sales advisors, Marketing, CRM and Communications.
Qualifications
- Master-level student (Bac+4/5) from a business school or equivalent university programme.
- Fluent English (spoken and written).
- Advanced proficiency in Excel and PowerPoint.
- Strong analytical rigour, synthesis skills and attention to detail.
- Customer-service orientation and sensitivity to the luxury sector.
- Excellent communication skills, commercial instinct and interpersonal ease.
Skills
Experience
Beginner level — suitable for students or recent graduates. Prior exposure to retail, CRM, clienteling or events is advantageous but not mandatory.
Education
Master's level (Bac+4/5) — business school or equivalent university degree.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Berluti emphasises artisanal excellence, meticulous craftsmanship and a refined client service culture rooted in Parisian heritage. As part of LVMH, the Maison fosters an international, collegial workplace and promotes inclusion — with specific support measures for employees with RQTH and a Happy Trainees certification for 2026.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Berluti, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM & Events Intern», «Clienteling and Events Intern», «Retail CRM Intern», «Customer Experience & Events Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.