Berluti Client Communication and Experience Assistant
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Join Berluti in Paris as a Client Communication and Experience Assistant. Enhance client engagement and manage CRM campaigns in this dynamic internship opportunity.
Overview
Berluti, a distinguished men's fashion house under the LVMH conglomerate, has been a paragon of excellence and craftsmanship since its inception in Paris in 1895. Known for its exquisite footwear and mastery in leather and patina, Berluti expanded into leather goods in 2005 and ready-to-wear in 2011. The brand offers a comprehensive lifestyle collection, maintaining its heritage of meticulous detail and craftsmanship. Berluti operates in over 25 countries with 70 exclusive boutiques.
Role & Responsibilities
- Assist in the development and strategy of the contact plan to enhance client engagement.
- Manage cross-functional coordination from conception to execution of CRM campaigns, collaborating with partners and markets.
- Optimize content performance through creative A/B testing and conduct competitive analysis to inspire future campaigns.
- Analyze campaign results to assess effectiveness and identify improvement opportunities.
- Coordinate and update the client event schedule with markets.
- Participate in managing client events across the network, including vendor selection and invitations.
- Conduct analyses and reporting related to client events, including participation rates and revenue generated.
- Oversee the production and distribution of client gifts, ensuring timely delivery across markets.
Qualifications
- Bachelor's or Master's degree in Business or a related field.
- Fluency in English.
Skills
Experience
Beginner level experience is required.
Education
Bachelor's or Master's degree in Business or a related field.
Workplace
This position is based in Paris, Île-de-France, France. Cerulean lists 3.293 open roles in Paris, including 64 posted recently. The broader Île-de-France area accounts for 3.707 active listings on Cerulean, 94 of which are new. In France as a whole, Cerulean currently features 4.252 open positions, with 114 posted this week.
Benefits
Berluti offers a stimulating and fulfilling work environment, recognized as a 'Happy Trainees' certified company for 2026.
Culture
Berluti is committed to fostering an inclusive environment, recognizing and recruiting diverse talents. The company provides specific measures to support employees with disabilities, ensuring a supportive and enriching workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.