Berluti Client Advisor

Macau Macau Macau

Location
Macau Macau Macau
Employment
Full-Time
Seniority
Mid-Level
Posted
Nov 6, 2026

About Berluti

Founded in Paris in 1895 by Alessandro Berluti, Berluti is a storied maison renowned for bespoke shoemaking, exceptional leather goods, and a distinctive art of patina. As an employer, the House offers a rare environment where heritage craftsmanship meets contemporary masculine elegance, encouraging artisans, retail talents, designers, and corporate teams to uphold exacting standards while contributing to creative evolution. Part of LVMH, Berluti combines the intimacy of a specialist luxury atelier with the opportunities of a global group, valuing savoir-faire, client excellence, cultural curiosity, and long-term career development in service of objects made with soul, precision, and character.

The Client Advisor represents Berluti to customers, delivers expert service to encourage purchases and build satisfaction and loyalty, and contributes to store objectives and sales growth. The role supports stock management, floor displays, and store operations. Permanent, full-time position.

Role & Responsibilities

  • Maximize sales, achieve targets, and contribute to sales growth.
  • Provide excellent customer service to clients.
  • Participate in stock management and maintain the sales-floor display area.
  • Support the Store Manager in store operations.
  • Represent Berluti to customers, help achieve the store’s quantitative and qualitative objectives, encourage purchases, and foster customer satisfaction and loyalty through expert service that meets the company’s client-experience standards.

Qualifications

  • Post-secondary education, a diploma, or equivalent.
  • At least 2 years’ work experience in the luxury fashion industry; the role also requires a minimum of 3 years’ experience.
  • Excellent cross-selling skills.
  • Self-motivated, mature, and a good team player.
  • Excellent selling and clienteling skills.
  • Excellent communication and storytelling skills.

Skills

Cross-selling Selling Clienteling Communication Storytelling Stock management

Experience

At least 2 years’ work experience in the luxury fashion industry; minimum 3 years’ experience.

Education

Post-secondary education, a diploma, or equivalent.

Workplace

The role is situated in Macau, Macau.

Culture

Berluti fosters a workplace culture rooted in exceptional craftsmanship, Parisian elegance, and a deep respect for artisanal know-how, where employees contribute to a house renowned for bespoke shoes, patinas, and refined menswear. As an employer, Berluti values precision, creativity, and client-centric excellence, offering an environment where tradition and innovation meet in the pursuit of timeless luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Berluti

Berluti Client Advisor

Macau, Macau

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