Bergdorf Goodman Seasonal Service Ambassador
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $23.35–29.19/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Bergdorf Goodman
Bergdorf Goodman is an iconic luxury retailer known for an exceptional, curated assortment and white‑glove customer service. Part of the Saks Global portfolio, the brand operates within a multi‑channel luxury ecosystem and maintains elevated standards in-store and in its food & beverage operations, delivering highly curated experiences to a discerning clientele.
Bergdorf Goodman seeks a Seasonal Service Ambassador to deliver exceptional hospitality during the holiday season. The role encompasses welcoming clients, identifying their needs, and guiding them through the luxury retail experience across store locations. This temporary position emphasizes personalized service excellence and memorable client engagement in one of New York's most prestigious retail environments.
Role & Responsibilities
- Welcome and greet clients upon store entry with genuine warmth and professionalism
- Identify client needs through attentive listening and strategic questioning
- Guide clients seamlessly through departments and assist with merchandise navigation
- Provide personalized service recommendations aligned with client preferences
- Maintain detailed product knowledge across categories and seasonal offerings
- Ensure clients feel valued and appreciated throughout their shopping experience
- Support sales associates and floor teams as needed during peak season periods
- Uphold brand standards and store appearance throughout shifts
Qualifications
- Passion for luxury retail and client service excellence
- Exceptional communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment
- Professional demeanor and polished appearance consistent with luxury retail standards
- Availability for flexible scheduling during the holiday season
- Ability to work collaboratively with cross-functional teams
Skills
Experience
Previous customer service, hospitality, or retail experience is preferred. Experience in luxury retail or high-end hospitality environments is advantageous.
Education
High school diploma or equivalent; further education in hospitality, business, or customer service is advantageous.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 23.35 to USD 29.19 per hour.
Culture
The workplace emphasizes impeccable service, attention to detail and collaboration across culinary and retail teams. Employees operate in a fast‑paced, guest‑centric environment where professional conduct and adherence to luxury standards are expected.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bergdorf Goodman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Guest Services Associate», «Seasonal Hospitality Specialist», «Client Experience Coordinator», «Retail Hospitality Ambassador», «Customer Service Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.