Bergdorf Goodman Sales Advisor

About Bergdorf Goodman

Bergdorf Goodman is an iconic luxury retailer known for an exceptional, curated assortment and white‑glove customer service. Part of the Saks Global portfolio, the brand operates within a multi‑channel luxury ecosystem and maintains elevated standards in-store and in its food & beverage operations, delivering highly curated experiences to a discerning clientele.

The Sales Advisor delivers an exceptional client experience, drives individual and team sales, builds long-term relationships, and upholds operational and visual standards. The role includes The Row DSA responsibilities such as event execution, vendor reporting, special-order coordination, associate training and a minimum one-year commitment; the position is full-time.

Role & Responsibilities

• Create a welcoming environment by greeting and approaching customers graciously.
• Recommend merchandise based on product knowledge and customer preferences.
• Follow up on customer requests and commitments.
• Use available clienteling tools to communicate with customers and expand business.
• Advise customers on the benefits of the InCircle program.
• Develop long-term customer relationships.
• Maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance and adapt to changing business needs.
• Regularly maintain and re-merchandise the boutique or area.
• Report vendor-specific monthly sales figures promptly to the designated vendor representative and Selling Manager.
• Participate more intensively in planning and executing trunk shows and special events in partnership with direct and store leadership.
• Coordinate special orders and reserves with the buyer, vendor, and sales associates.
• Develop partnerships with Personal Shoppers and other store associates to drive business through out-of-home-base selling.
• Host or facilitate product knowledge training for store associates regularly.
• Provide consistent consumer feedback to the buyer and vendor.
• Contribute 15–20% of the brand’s total business through personal sales and out-of-home-base partnerships throughout the store.
• Commit to the DSA role for a minimum of one year to demonstrate measurable business-driving capability.

Skills

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 23.10 per hour.

Benefits

Medical, dental and vision insurance; 401(k) retirement plan; basic and supplemental life insurance; disability insurance; voluntary benefits including critical illness, hospital and accident insurance; employee discount.

Culture

The workplace emphasizes impeccable service, attention to detail and collaboration across culinary and retail teams. Employees operate in a fast‑paced, guest‑centric environment where professional conduct and adherence to luxury standards are expected.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.