Bergdorf Goodman Business Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $70915.45–88644.31/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 5, 2026
About Bergdorf Goodman
Bergdorf Goodman is an iconic New York luxury emporium located at 5th Avenue and 58th Street, renowned for curated collections, elevated service and editorial merchandising. The store operates as part of Saks Global's portfolio of high-end retail brands, combining heritage flagship retail with a growing digital presence.
Bergdorf Goodman in New York is hiring a Business Supervisor, Bottega to lead client development and drive sales growth.
Role & Responsibilities
- Champion Bergdorf Goodman’s service values and promote the brand vision consistently across all client touchpoints.
- Develop and deliver business plans with Bergdorf Goodman leadership, merchant teams and brand partners to drive sales growth and meet performance targets.
- Design and execute sales strategies for both home-base and out-of-home selling teams, establishing sales volume objectives and defined KPIs.
- Partner cross-functionally to support seasonal buy execution, critical deadlines and ongoing commercial initiatives.
- Collaborate with brand visual partners to ensure merchandising and presentation align with brand standards and business objectives.
- Compile business recaps and performance insights; communicate results to stakeholders through executive summaries and seller communications.
- Ensure delivery of a superior client experience that aligns with Bergdorf Goodman and brand service standards.
- Create and implement client strategies, including development of an emerging VIC (Very Important Client) program and retention plans.
- Support planning and execution of client-facing events and experiential activations in partnership with brands.
- Serve as a visible brand ambassador on the selling floor and build strong, collaborative relationships with leadership, merchant partners and brand teams.
- Align selling, merchandising and client development initiatives to maximise commercial results.
Qualifications
- 3–5 years of experience in luxury retail, brand management, or a client‑facing commercial role.
- Bachelor’s degree preferred.
- Proven track record of supporting business growth and achieving defined performance targets.
- Strong client engagement and relationship‑building capabilities.
- Excellent verbal and written communication and organisational skills.
- Strategic mindset with keen attention to detail.
- Collaborative, team‑oriented mentality with the ability to influence cross‑functional partners.
- Flexibility to work evenings, weekends and holidays as required by business needs.
- Ability to meet physical demands of the role, including prolonged standing and lifting up to 10 pounds.
Skills
Experience
3–5 years of progressive experience in luxury retail, brand management or a client-focused commercial role, with demonstrable success driving sales and managing cross-functional initiatives.
Education
Bachelor’s degree preferred
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 70915.45 to USD 88644.31 per annum.
Benefits
Medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic and supplemental life insurance, disability insurance, voluntary benefits (e.g., critical illness, hospital and accident insurance), employee discount, eligible for bonus.
Culture
Bergdorf Goodman cultivates an exacting luxury retail culture that prioritises service excellence, curation and client intimacy. As part of Saks Global, it offers exposure to high‑touch merchandising, experiential retail and pathways for advancement across retail, digital and corporate functions.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bergdorf Goodman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Business Manager», «Retail Business Supervisor», «Client Development Supervisor», «Luxury Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.