- Location
- 4 W. 58th Street (View map)New York, NY 10019USA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
About Bergdorf Goodman
Bergdorf Goodman is an iconic luxury retailer known for an exceptional, curated assortment and white‑glove customer service. Part of the Saks Global portfolio, the brand operates within a multi‑channel luxury ecosystem and maintains elevated standards in-store and in its food & beverage operations, delivering highly curated experiences to a discerning clientele.
The Assistant Operations Manager leads team development and the seamless execution of store operations at Bergdorf Goodman, managing workflows, inventory, staffing, and operational performance while supporting a service-driven client experience. The role requires 3+ years of relevant experience and includes evening, weekend, and holiday work according to business needs.
Role & Responsibilities
- Communicate daily operational goals to the team and align execution around priorities.
- Manage workflows supporting daily store operations and special projects.
- Lead financial inventory processes in assigned areas, ensuring accuracy and accountability.
- Develop support associates’ skills, performance, and career progression.
- Foster a collaborative, customer-centric culture that prioritizes service excellence.
- Meet regularly with Support and Selling Managers to strengthen collaboration and implement operational strategies.
- Ensure staffing and daily coverage across all areas to maintain high operational standards.
- Oversee either a high-volume brand or a mid-level sales-volume floor, managing related operational and team-performance metrics.
Qualifications
- 3+ years of experience in retail operations, inventory management, or store leadership.
- Leadership experience coaching and inspiring a team.
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
- Willingness to work according to business needs, including evenings, weekends, and holidays.
Skills
Experience
3+ years in retail operations, inventory management, or store leadership; leadership experience coaching and inspiring a team.
Workplace
This position is based in New York, New York, USA.
Explore jobs in New York or in the USA.
Benefits
Eligible full-time employees receive medical, dental, and vision insurance; a 401(k) retirement plan; basic and supplemental life insurance; disability insurance; additional voluntary benefits, including critical illness, hospital, and accident insurance; and an employee discount.
Culture
The workplace emphasizes impeccable service, attention to detail and collaboration across culinary and retail teams. Employees operate in a fast‑paced, guest‑centric environment where professional conduct and adherence to luxury standards are expected.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Bergdorf Goodman, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Assistant Manager», «Assistant Store Operations Manager», «Retail Operations Supervisor», «Store Operations Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.