Benefit Cosmetics Retail Account Manager
- Location
- San JuanPuerto RicoUSA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $68,000–85,000/year
- Department
- Retail & Boutique Operations
- Posted
- Jun 23, 2026
About Benefit Cosmetics
Benefit Cosmetics is a global beauty house born in San Francisco in 1976, renowned for its witty spirit, brow expertise, and feel-good approach to makeup. As part of the LVMH family, the brand offers employees the dynamism of an entrepreneurial culture with the reach and discipline of an international luxury group. Benefit cultivates talent across retail, artistry, education, marketing, and corporate functions, valuing warmth, confidence, and commercial flair as highly as technical skill. Its teams thrive in a playful yet performance-driven environment where client experience, creativity, and inclusive self-expression shape every career journey.
Benefit Cosmetics hiring Retail Account Manager in San Juan, Puerto Rico. Manage retail sales, teams, and multi-channel accounts. $68K–$85K.
Role & Responsibilities
- Develop and execute retail sales growth strategies including in-store events, product launches, and brand positioning initiatives across Sephora, Ulta, and department store accounts
- Lead, coach, train, and supervise teams of sales associates, aestheticians, makeup artists, and freelancers to deliver exceptional customer service and achieve sales objectives
- Recruit, hire, and develop counter and salon personnel; manage employee relations, performance, and payroll procedures in coordination with Human Resources
- Conduct monthly training visits with retail partners utilizing Benefit's training modules; facilitate brand business reviews and strategize with store leadership for revenue growth
- Monitor competitive landscape and Benefit's market rank; develop strategies to increase brand presence and trend with retail store and national product development trends
- Oversee merchandising, visual displays, stock levels, and sanitation standards across all assigned locations to ensure compliance with company guidelines and state regulations
- Manage territory budget and expenses; provide strategic feedback to leadership on business performance, market opportunities, and operational challenges
- Monitor customer satisfaction ratings (Yelp, Google) to maintain collective averages above 4.0 and foster a positive, engaging retail environment
Qualifications
- Minimum 3 years of retail sales and service experience, preferably in the beauty industry or wholesale environment
- Proven management experience with demonstrated ability to lead, coach, and develop teams
- Fluency in Spanish (required)
- Active Cosmetology or Aesthetician license in Puerto Rico, or commitment to obtain certification within the first year (company-sponsored training provided)
- Proficiency with Microsoft Office applications (PowerPoint, Word, Excel, Outlook)
- Valid driver's license, proof of insurance, and reliable personal transportation
- Must successfully pass an E-Verify background check
Skills
Experience
Minimum 3 years of retail sales and service experience, with preference for beauty industry background. Previous management experience leading and coaching teams required. Experience negotiating with retail partners and managing across multiple channel types (department stores, specialty beauty retailers) highly valued.
Education
Active Cosmetology or Aesthetician license in Puerto Rico preferred. If not currently licensed, must obtain certification within the first year of employment; company-sponsored training will be provided.
Workplace
This position is based in San Juan, Puerto Rico, USA.
Compensation
The base compensation for this position ranges from USD 68,000 to USD 85,000 per annum.
Benefits
Comprehensive health, dental, and vision plans; 401(k) retirement plan with employer matching; various paid time off programs; annual performance bonus eligibility; employee discount and perks; life insurance; disability insurance; flexible spending accounts.
Culture
Benefit Cosmetics fosters a playful, energetic workplace where creativity, confidence, and self-expression are central to the employee experience. As an employer, it combines the dynamism of a bold beauty brand with a collaborative, people-focused environment that encourages teams to delight customers, support one another, and bring a sense of fun to everything they do.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Benefit Cosmetics, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Sales Manager», «Account Executive - Retail», «Sales Territory Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.