Benefit Cosmetics Retail Account Manager

About Benefit Cosmetics

Benefit Cosmetics is a global beauty brand operating within LVMH's Perfumes & Cosmetics group. Renowned for its playful brand voice and specialty brow and facial services, Benefit combines a strong retail footprint of BrowBars and counter partnerships with intensive retail training and experiential activations.

Role & Responsibilities

• Coach, develop and motivate in-store and counter teams to deliver exemplary customer service and achieve sales targets.
• Plan and execute product launches, promotional programs and in-store events to drive retail sales growth and brand visibility.
• Define and implement territory-level sales strategies; analyse retail rank and category trends to optimise assortment and promotional focus.
• Ensure merchandising standards across stores and counters — permanent displays, promotional towers and endcaps are serviceable, shoppable and visually consistent.
• Manage territory budgets and expenses, ensuring cost control and allocation aligned with business objectives.
• Provide timely feedback to regional and headquarters stakeholders on selling tools, training effectiveness and retail execution.
• Manage employee relations and payroll/timekeeping processes in partnership with Human Resources and Regional Sales leadership.
• Travel to assigned accounts as required and perform other duties as assigned in support of business needs.

Qualifications

• Minimum 3 years' experience in retail sales, account management or field retail roles; beauty-industry and wholesale retail experience preferred.
• Proven ability to influence and negotiate with multi-level stakeholders including Counter Managers, Sephora personnel and corporate teams.
• Flexible to work nights, weekends and some holidays; ability to travel as needed.
• Proficiency in Microsoft Office: PowerPoint, Word, Excel and Outlook.
• Must be able to work in a fragrance-filled environment and have physical contact with clients/customers.
• Successful completion of E-Verify check required.
• Valid driver's license, proof of insurance and reliable transportation required.
• Active Cosmetology or Aesthetician license in the work state preferred; if not licensed, must obtain certification within first year (company-sponsored training available).

Skills

Experience

Minimum three years of progressive retail sales or account-management experience, ideally within the beauty industry or wholesale retail environment, with demonstrable success in driving sales, executing launches and influencing retail partners.

Education

High school diploma or equivalent required; vocational certification or cosmetology/aesthetician training preferred. Associate or bachelor’s degree in business, marketing or a related field is a plus but not required.

Workplace

Compensation

The base compensation for this position ranges from USD 68,000 to USD 85,000 per annum.

Benefits

Eligible to earn an annual bonus; comprehensive health, dental and vision plans; 401(k) plan with employer matching; various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.

Culture

Benefit maintains a high-energy, playful culture that prioritizes retail excellence, creativity and colleague development. The brand emphasizes hands-on coaching, fast-paced execution and collaborative relationships with retail partners and internal stakeholders.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.